Banking Client Services Banker

Catalyst Bank acquired Lakeside Bank in Southwest Louisiana in July 2026. This opening is for the current Lakeside Nelson Branch location which will convert to Catalyst Bank in November 2026. The employment will be with Catalyst Bank, headquartered in Opelousas, Louisiana
Universal Bankers are instrumental in providing exceptional customer service to Catalyst Bank's clients. They ensure our clients are serviced professionally and timely by effectively transitioning between a Teller and Banker role. They are knowledgeable about all product offerings and always ready to greet the next customer with a smile.

Evaluate customers' financial needs, provide banking solutions, and refer clients to the appropriate branch officer as needed.
Clearly explain product and service benefits, requirements, restrictions, and other related product information to clients and bank employees.
Manage customer accounts including opening and closing accounts and performing ongoing maintenance.
Possess knowledge of policy, procedure, and processes for all consumer lending products
Efficiently run teller transactions, manage a cashbox, and assist in branch operations.
Deliver outstanding customer service.
Travel to any branch location for support as requested by management.
Assist in any special projects or other assignments as requested by Branch Manager.
High school diploma or equivalent
Minimum two (2) years' experience in retail banking or financial sales.
Knowledge of banking software, technology, rules and regulations.
Proficient in Microsoft Office products, including but not limited to Word, Excel, and Outlook
Dedication to meeting the expectations and requirements of internal and external customers, use feedback for continuous improvement, and develop and maintain effective relationships.
Willingness to attend training seminars and meetings outside normal working hours.
Ability to adhere to Dodd Frank/Truth in Lending and all other banking regulations.
Employee Stock Ownership Plan

• Health/Dental/Vision insurance
• Bank paid Life Insurance
• Paid Holidays
• Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Catalyst Bank, our core values form the foundation of our operations. They define who we are and how we serve our customers with truth, humility, and a commitment to excellence. These values ensure that every interaction reflects our dedication to delivering exceptional service and building lasting connections.

WHY WORK WITH US :Community-Focused: Be a part of a team that makes a real difference in your community.
Professional Growth: We invest in our employees' growth and development through continuous training and career advancement opportunities.
Enjoy a competitive salary, health benefits, retirement plans, and more.