Head of Operations & Business Management

As the Operations Supervisor, you are responsible for supervising employees in our facility, ensuring effective operation by preparing work schedules, assigning tasks, coordinating the flow of work, and assigned projects, overseeing completion of work, and monitoring the performance of your team. Attention to detail, demonstrated supervisory abilities and proficiency in manufacturing, distribution, inventory, and warehousing processes are crucial experience for this position.

This is an onsite role in our Irving TX facility with a schedule of Monday - Thursday, 6AM - 4:30PM.

Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff

Drive process improvements and coordinate new product introductions

Act as liaison between teams, shifts, supervisors and departments, and partner with vendor / customer / client representatives

Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions

Manage the team training matrix to ensure accuracy and within compliance based on the individual’s assigned area

Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics

Meet production operational standards by implementing production, productivity and quality standards

Work with the site leadership to assist in resolving problems and identifying process improvements

Meet production financial standards by controlling and minimizing production expenses

Monitor production performance and ensure all daily shift production reports are completed on time

Maintain a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations

Conduct periodic one on one meetings with associates to review performance and provide feedback/coaching

Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)

Prior experience in a warehouse, shipping, receiving or related environment required

Ability to identify potential process and workflow improvements

Demonstrated experience with direct supervision and coaching of others

High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors

Ability to multitask in a fast paced, dynamic assembly and logistics environment

Associates Degree and 3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment

Understanding of Lean and Six Sigma methodologies

Expected Application Deadline

If no application deadline is provided, this role may be a pipeline requisition, and we'll continue to collect applications on an ongoing basis, or there is no requirement for this information in the location where the role is posted.

Helping People Thrive in a Connected World

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords.