Front Desk Receptionist- Weekend Shifts

At Viticus Group , we are more than just an organization — we are a community of innovators, educators, and professionals dedicated to advancing science, medicine, and education. Based in Las Vegas, we provide hands-on continuing education courses, conferences, and training programs that connect experts from around the world with the latest advancements in research, technology, and practical application.

Our mission is to bridge the gap between cutting-edge science and real-world practice , empowering professionals to take what they learn and apply it in meaningful ways that improve lives, industries, and communities.
Are you someone who loves science, thrives on learning, and gets inspired by innovation?
Join us as we teach and share the discoveries that drive progress — because at Viticus Group, education fuels innovation.

The Front Desk Representative is responsible for providing outstanding customer service to the public and representing Viticus Group in a positive and professional manner. The Front Desk Representative will report directly to the Client Services Supervisor and is expected to maintain professionalism in all interactions with both clients and colleagues. Flexibility in scheduling is required, including up to forty (40) hours per week, possible overtime, and weekend and holiday shifts as necessary.

High School diploma or equivalent.

Minimum 2 years' experience in Customer Service.

Strong communication skills: clear writing, reading comprehension, and effective verbal communication.
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and related programs.
Flexible schedule and availability to work year-round.
Willingness and ability to travel for company-related business, including events, trainings, and operational support, while maintaining professional conduct and communication.
Knowledge of or willingness to learn food safety and sanitation practices consistent with Tennessee Department of Health guidelines.
Guest/Client Assistance:
Assist clients with name badges, printing, and general administrative needs.
Provide beverage and snack service to ensure a welcoming and comfortable experience.
Coordinate transportation services as needed (e.g., ServSafe Food Handler Certification (or equivalent) required within 30 days of hire.
Must comply with all Tennessee Department of Health food safety guidelines and company sanitation standards.
Inventory Management:
Maintain and stock coolers, snack areas, and storage spaces using FIFO (First In, First Out) practices.
Monitor inventory levels and ensure product freshness.
Manage digital signage/logos, ensuring proper display and functionality.
Maintain professional communication with clients via phone and email.
Facility Management:
Ensure coffee stations and common areas are clean, stocked, and well maintained.
Work independently to organize, prioritize, and troubleshoot daily operations.
Adhere to all Viticus Group policies and procedures, including those specific to the Nashville location.
Assist in collecting and organizing data to evaluate marketing effectiveness.
Provide administrative and operational support across departments.
Assist with event planning and logistics.
Perform data entry and maintain accurate operational records.
Viticus Group is an equal opportunity employer and will not discriminate in recruiting, hiring, training, promotion, transfer, discharge, compensation or any other term or condition of employment on the basis of race, religion, color, age, sex, national origin, gender, or on the basis of disability if the employee can perform the essential functions of the job, with a reasonable accommodation if necessary.

At Viticus Group, we foster a sense of belonging, tap into individual passions, and provide an enjoyable environment that encourages personal and professional growth. Joining Viticus Group means being part of a dynamic and supportive community where your contributions are not only recognized but celebrated.

Comprehensive Benefits (Full-Time Employees) – Medical, Dental, Vision, Short & Long-Term Disability, and Life Insurance are 100% employer-paid.

• 401(k) with 3% Company Match (Full-Time Employees) – Invest in your future with our retirement savings plan.
• Ongoing Professional Development (Full-Time Employees) – From workshops to conferences, we support continuous learning and career growth
• Wellness Programs (Full-Time Employees) – Access wellness resources and incentives designed to support your mental and physical well-being.
• Unique Industry Impact – Make a meaningful difference in veterinary medicine and animal health.
• Fun Workplace Culture – Holiday contests, team lunches, and just enough quirks to make work more enjoyable.

Close vision required to see computer monitors, read documents, and operate copy and fax machines.
Occasionally exposed to outdoor weather conditions.
Moderate noise levels as found in a business office with computer printers, households with TVs and dishwashers, and driving in light traffic