Career Counselor, Career Development Center

Employment CounselorWe help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.Job DescriptionKey Duties and ResponsibilitiesRESEA Service DeliveryConduct RESEA initial and final reviews, including intensive one-on-one career action planning and job search assessments (in-person or virtual).Educate customers on RESEA requirements, labor market tools, and job search expectations.Assist customers with Mass JobQuest registration and navigation of online job search tools.Address basic unemployment insurance questions and refer customers to appropriate unemployment services when needed.Triage customers to appropriate service pathways (self-directed vs. Promote career center services and available resources to ensure customer engagement.Ensure accurate and timely MOSES data entry and documentation for all RESEA activities.Case Management & Career CounselingManage a caseload of participants, providing individualized coaching, counseling, and mentoring.Develop and maintain individualized employment plans with short- and long-term goals.Conduct ongoing one-on-one meetings focused on job search, job readiness, training, and employment retention.refer customers to workshops or advanced career services as needed.Facilitate access to training opportunities, education programs, and career advancement resources.Provide information on in-demand occupations, local labor market trends, and employer expectations.Maintain knowledge of community resources and supportive services to address participant needs.Ensure compliance with program requirements, performance benchmarks, and reporting standards.Build and maintain relationships with employers and community resources to support job placement and career advancement.Work collaboratively with team members to support center-wide performance goals and service delivery.QualificationsAssociate degree in Human Services, Education, Workforce Development, or related field; or equivalent work experience.Strong customer service, communication, and interpersonal skills.Familiarity with local labor market trends and community resources.Additional InformationAll your information will be kept confidential according to EEO guidelines. Bilingual (English/Spanish) preferred.Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.When you join Equus, you can expect extensive learning opportunities and networking programs. At Equus we are strengthened by diversity. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.