Bistro Restaurant Server

Server Job Summary

Quickly and efficiently provide guests food and beverage service in server's section in a warm, professional, and accommodating manner. Quickly and efficiently complete all side-work and opening and closing duties associated with position responsibilities. Maintain a positive work environment and positive working relationship with coworkers. Exceed our guests' service standards and expectations, while adhering to direction from management.

Server Essential Duties & Responsibilities

Maintain a positive, high, well-balanced energy level throughout the entire shift

Have strong interpersonal communication skills in order to greet guests, answer guest questions and address guest concerns in a warm, professional, and accommodating manner

Provide multiple guests food and beverage service in server's section in a quick, professional, and efficient manner

Knowledge of and ability to accurately describe all food and beverage offerings and specials

Take accurate orders while maximizing sales using selling techniques and product knowledge

Exhibit consistently dependable, reliable, punctual, and trustworthy conduct

Provide exemplary guest service on a consistent basis

Correct and accurate execution of the POS system

Follow all proper cash handling procedures and guidelines

Perform all service in compliance with all ABC laws and Company policies that relate to the service of alcoholic beverages and the prohibition against over-service, serving intoxicated patrons and serving minors

Complete any and all assigned cleaning duties, including stocking and organization

Perform all assigned side-work quickly and efficiently

Properly set up and break down stations before and after operating hours

Server Specific Job Knowledge, Skill, and Ability

Knowledge of Teamwork and Toast POS system

Ability to read, write and speak the English language to interact with guests, the public, and coworkers

Proficient verbal communication skills

Ability to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy, and crowded environment

Strong interpersonal skills to provide overall guest satisfaction

Must have extensive knowledge of food and beverage etiquette, guest relations and service standards

Knowledge of proper food handling requirements

Knowledge of bar and kitchen items

Basic mathematical skills

Knowledge of daily maintenance and cleaning of venue

Must have knowledge of all required legal documents, i.e., A.B.C., Health Department, Police, City, Etc.

Server Qualification Standards

Education

High School Diploma or GED equivalent preferred

Experience

Minimum of two years' experience in a fast-paced restaurant/bar

Must be at least 21 to meet minimum age requirement of the State of California to serve alcoholic beverages

Licenses or Certificates

Food Handlers Card preferred

ABC Service Certification preferred

CPR certification and/or First Aid training preferred

Grooming

All employees must wear the proper uniform and maintain a neat, clean and well-groomed appearance in accordance with the Company's grooming standards. This policy is implemented in compliance with the Company's obligations related to accommodating religious beliefs and practices, medical conditions and disabilities.

Physical Requirements/Working Environment

Must be able to work in an environment with constantly elevated temperatures

Must be able to work and move quickly in a tight-space environment in a safe manner without disrupting other employees

Must be able to lift at least 25 lbs.

Other

Applicants with additional language skills preferred

Compensation : $17.75 + TIPS

Good Time Design