CyberSecurity/SysAdmin

Lahlouh’s business model is built on solving end to end supply chain problems not simply processing transactional print orders. Lahlouh is a partner that focuses on developing collaborative, comprehensive solutions that endeavor to meet all the communication needs of our clients’ dynamic and evolving marketplaces. Lahlouh’s mission is to provide the highest quality, most cost-effective business communications solutions available.

Fulfillment / Distribution logistics

Dynamic digital print

Packaging Design

Marketing promotions

Full-service bindery and assembly

Online Solutions

Position: Systems Administrator

Reports to: IT Director

Department: Information Technology

Lahlouh is a national print, fulfillment, and marketing services company operating production environments in the San Francisco Bay Area and Blue Ash, OH. The Systems Administrator is a hands‑on technical role responsible for maintaining and evolving on‑premises and private cloud infrastructure across all sites. This individual is the primary technical resource for server, network, storage, and endpoint operations, and serves as the escalation point for infrastructure issues affecting production. The role operates within a lean IT team and requires the ability to work independently, manage competing priorities, and engage directly with vendors, teammates and executive stakeholders.

Administer and maintain Windows Server environments, Active Directory, DNS, DHCP, and Group Policy across all sites

Manage VMware vSphere/ESXi virtualization platform including provisioning, patching, capacity planning, and performance monitoring

Manage print‑environment servers including Prinect, PACE, and associated production systems critical to manufacturing operations

Administer Microsoft 365 environment including Exchange Online, Teams, Intune endpoint management, and Entra ID

Manage and maintain end‑user systems, imaging, software deployment, and hardware lifecycle across all sites

maintain and audit access controls for sensitive systems

Network Operations

Manage and monitor network infrastructure across all sites in coordination with managed network provider

Maintain site‑to‑site IPsec VPN tunnels connecting offices to private cloud datacenter and between locations; coordinate with network provider on tunnel reliability and failover

maintain proxy configurations and application dependencies

Maintain virtual firewall infrastructure hosted in private cloud environment; administer rule sets, VPN configurations, and network segmentation

Perform networking, wireless, and perimeter security assessments; troubleshoot and resolve connectivity issues across the full stack

Manage IP addressing, VLANs, and cabling infrastructure across sites

Maintain network monitoring, analysis, and alerting tools

respond to alerts and support incident investigation

Support SOC2 TypeII audit evidence collection including patch compliance, access controls, and configuration documentation

Administer identity and access management including MFA, SSO, and privileged access controls

Support cybersecurity insurance questionnaire responses and vendor risk assessments as needed

Project & Vendor Coordination

Serve as primary technical resource for infrastructure projects including office expansions, network deployments, and hardware refreshes

Coordinate with third‑party vendors and managed service providers on service delivery, escalations, and project work

Maintain asset inventory, licensing records, and warranty tracking for hardware and software

Produce and maintain technical documentation including network diagrams, runbooks, and system configuration records

Provide escalated technical support to end users and help desk staff across all sites

Provide technical guidance and mentorship to junior IT staff and contractor resources

Participate in IT planning discussions with the IT Director; 5 years of hands‑on systems administration experience in a production or multi‑site environment, or demonstrated equivalent depth in a complex environment

Strong working knowledge of Windows Server, Active Directory, Group Policy, DNS, and DHCP

Hands‑on experience with VMware vSphere/ESXi virtualization

Networking fundamentals: Microsoft 365 administration: Exchange Online, Teams, Intune, and Entra ID

Experience with firewalls, intrusion detection, authentication systems, and security monitoring tools

Proven ability to work independently in a lean IT team with minimal supervision

Strong documentation discipline — network diagrams, runbooks, and change records

Excellent troubleshooting skills across the full stack: hardware, OS, network, and application layers

If you have experience or interest in any of these areas, tell us about it in your application:

Experience supporting SOC2 compliance, cybersecurity insurance reviews, or audit evidence collection

Scripting or automation skills (PowerShell, Python, Bash)

Working knowledge of cloud technologies (AWS, Azure, or Google Cloud); AWS experience is a plus

Experience with private cloud or hosted datacenter environments

Experience with physical security systems including access control and IP camera infrastructure

Light IT management or team lead experience — ability to coordinate contractor resources and participate in vendor meetings

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and hands‑on experience

Relevant certifications (Microsoft, VMware, CompTIA, Cisco) are a plus

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