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Teller - Banking House - Full Time

$38.6k - $48.3k

Kaizen Lab Inc.

Native American Bank is a one-of-kind institution that is an Agent of Change for Native Communities. At our core, we are committed to the vision and mission of the Bank. We believe our employees are our greatest asset, and we are at our best through teamwork. Adheres to all bank operations and security procedures, including opening and closing duties, participating in all dual-control processes including night drop, mailed in deposits, and currency audits.

Customer acknowledgment upon entry and exiting of the bank.

Interact with customers to demonstrate care, build relationships, and complete requested transactions.

Answers customers’ questions in person and/or on the telephone.

Adheres to phone rotation requirements, available to answer calls when designated as primary.

Processes routine transactions such as deposits, check cashing/ withdrawals, and loan payments.

Review scanned bank transaction tickets and evaluate for bank or customer errors; Verifies customer identity and Signature Cards when processing checks or withdrawals, following verification standards.

Maintains cash drawer within set limits; balances drawer daily by reconciling transactions, counting currency/ coin, and turning in overages or mutilated funds to the vault and/or Lead Teller.

Safeguards customer information and upholds confidentiality to protect our customers as well as the bank.

Attends training and proactively seeks opportunities for development through Jack Henry University, Reg U, or other internal platforms or resources.

Accepts direction from managers and exercises judgment within defined policies and procedures.

Customer service focus, with experience in cash handling and bank transactions across multiple systems.

Ability to educate customers and connect them with our digital banking options.

Ability to interact with integrity and professionalism with customers, team members, and other departments.

Experience working within a team to meet customer needs.

Ability to follow policies, procedures, and regulations.

Ability to identify potential fraud and take appropriate action to prevent loss and provide risk mitigation.

Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.

Prolonged periods of sitting at a desk and working on a computer.

Health, Dental and Vision Insurance

Health Savings Account with company contribution

Employer paid Short-term and Long-term disability insurance

Employer paid Life Insurance

Native American Bank is a full-service community bank committed to meeting the financial needs of individuals, businesses, and non-profits within the Native American community and beyond. Our focus is on delivering a personalized banking experience that honors cultural sensitivities. Since our founding in 2001, our mission has been to empower Native American and Alaskan Native individuals, enterprises, and governments by providing affordable and flexible banking and financial services tailored to their unique goals.

We take pride in cultivating personal relationships with our customers while upholding the highest standards of professionalism. Our diverse range of services includes personal and business banking, lending solutions, and more, all designed to support our clients' aspirations.

At Native American Bank, we go beyond traditional banking by encouraging our employees to engage in community service through our Mission in Motion program. By joining Native American Bank, you play a crucial role in helping our community thrive while ensuring that our financial practices are guided by our cherished traditional values.

Thisposition requires a 100% in-office schedule to candidates currentlyresiding within a 45 miles radius from Tulalip, WA at this time.

Thehourly salary range for this full-time position:$J-18808-Ljbffr Kaizen Lab Inc.

Vacancy posted 4 days ago
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