Service Department Ambassador

Room Service Ambassador

The Room Service Ambassador is responsible for assisting patients with menu selections and ensuring that patients receive meals and nourishment in accordance with physician-prescribed diets, food allergies, and preferences. The Room Service Ambassador provides excellent customer service to ensure the department's goals are met.

High School diploma/GED required.

Basic keyboard skills and telephone etiquette skills.

Experience in a food service, customer service, or patient care setting is preferred.

Provide an excellent customer service experience when the patients are making menu selections.

Takes food orders over the phone.

Troubleshoot issues at the point of service affecting patient satisfaction with the food service.

Physical environment: inside medical facility environment

Visual Requirements:

Far visual acuity

Near visual acuity

Required Documents to Apply:

All application materials must be uploaded to the University of Arkansas System Career Site

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.