Head of Maintenance and Facility Management (m/w/d)

Job Title: Facilities Manager Ensure the day-to-day operations of the facility(ies) or campus, including custodial, life-safety, engineering, site services, and general maintenance, are implemented and carried out in a manner consistent with C&W policies and client directives.

Responsibilities Ensure day-to-day operations are implemented consistently with policies and client directives.

Manage all contracts, reviewing them regularly, ensuring bids are requested as required, and verifying invoices match contract pricing.

Respond positively and promptly to requests from building tenants and occupants.

Oversee the implementation of ongoing contract programs, assessing tenant and occupant needs and solving problems promptly to the mutual benefit of all parties.

Complete and submit all site-specific documentation and reports on time, such as Property Information Book, Site Operating Manual, Emergency Procedures Manual, IIPP Manual, code compliance logs, ADA compliance log, OSHA log, safety meeting log, elevator logs, janitorial log, purchase order log, vendor certificates of insurance, as-built drawings, paid invoice file, general files, contract files, and annual property conditions & year-end performance reports.

Prepare, review, and give initial approval to budgets, financial reports (monthly and quarterly), contracts, expenditures, and purchase orders related to the facility(ies) or complex.

Assist in the development of capital budgets for the property, including contributions toward a five‑year plan of maintenance, facility improvement, and cost‑reduction initiatives.

Collect, analyze, and report statistical data as required to provide accurate and current assessment of facility management objectives.

Hire, train, and motivate facility personnel; conduct or approve performance evaluations for staff.

Maintain thorough familiarity with the management contract and all its requirements.

Monitor tenant and vendor compliance with insurance requirements and coordinate claims as required.

Problem solving/analysis

Relationship management

Financial management

Education & Experience Bachelor’s degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration required.

5‑7 years of commercial high‑rise, campus environment, or property portfolio management experience required.

Experience in leasing, construction, engineering, and all facets of property operation and building management preferred.

CMMS/Work Order Management experience preferred.

Additional Eligibility Qualifications Certifications such as Certified Facility Manager (CFM), IFMA, or BOMA recommended; other engineering, business, or technical training or certifications preferred.

Proficiency in understanding management agreements and contract language.

Strong computer and systems knowledge; proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required.

Discipline in financial management, including tracking, budgeting, and forecasting.

Knowledge of Yardi or other financial systems a plus.

Skill in building management systems maintenance and monitoring.

Work Environment Professional office environment with standard office equipment. May travel between properties in varying weather conditions.

Duties may require standing, walking, and accessing various facility locations.

Benefits Hybrid position with up to 75% travel. Eligible employees may enroll in health, vision, dental, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time off.

Equal Opportunity Employer We are an Equal Opportunity employer to all protected groups, including veterans and individuals with disabilities. If you have a disability and would like to request an accommodation, please call the ADA line at View phone number on click.appcast.io or email View email address on click.appcast.io.