Store Merchandiser I - Merchandising (Seasonal)
Legends Global
Merchandise Associate - Part Time
Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise (LGM) provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client's brand. Different guests want different things, and we are here to build and provide a tailored retail experience.
The Merchandise Associate - Part Time is responsible for consistently delivering an engaging and outstanding customer service experience by combining sales, product knowledge and skills training to meet and exceed customer expectations. As a Merchandise Associate at the MLB Store, you will play a key role in generating revenue through superior product knowledge, POS operations, loss prevention and adherence to all company policies and procedures.
Customer Service Meet and exceed customer expectations and boost sales by providing an energetic and positive environment for teammates and customers
Create an emotional connection with every customer by being a passionate and enthusiastic Legends / MLB Brand ambassador
Sales - Complete sales transactions efficiently and accurately while adhering to cash protection procedures; welcome all available opportunities to increase individual and store performance
Use selling expertise to maximize opportunities at the POS to create add-on sales and build customer loyalty
Proactively seek and incorporate basic core and seasonal product knowledge into a unique service approach within assigned store zones
Maintain an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards
Making sure to use these transactions as an opportunity to reinforce and enhance the customer experience
Stock - Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor
Use retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor
Ensure adequate supplies to create an effective stockroom environment and continually maintains this (including all merchandise) within and around the vicinity
Understand and act on procedures required for reporting low stock levels, inventory discrepancies and customer product requests to management as needed
Loss Prevention - Minimize loss by actively maintaining sales floor awareness while serving customers
Comply with store policies and procedures to maintain a safe shopping and working environment
Perform other duties as assigned by supervision
High school diploma or equivalent. Prior proven experience in a sports/fashion focused retail environment
Willingness and drive to exceed customer expectations
Must be flexible to work extended hours including late nights, weekends and holidays
Must be able to communicate effectively with colleagues, customers and management
Follow and encourage your team to follow all safety policies and procedures, looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Location: On Site/MLB Store NYC
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$16.25 - $16.75 per hour
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