Head of Technical Programme Management

About ZEDEDA ZEDEDA unlocks the value of AI where it matters most, enabling enterprises to create, secure and operate edge AI at scale. ZEDEDA’s Edge Intelligence products and solutions are used by global distributed enterprises to rapidly realize and deploy autonomous intelligence wherever they operate, turning real-time data into real and tangible business outcomes and decisions. Role Summary ZEDEDA is hiring a Technical Program Manager to own the operational engine of our engineering organization. You will be accountable for how well engineering ships - the cadence, the health metrics, the process integrity, and the tooling infrastructure behind all of it.

Core Responsibilities Define and run the sprint cadence, release management process, and cross-functional dependency tracking across product and engineering.

Own engineering health metrics - cycle time, deployment frequency, defect escape rate, on-time delivery, and report trends and recommended actions to leadership on a regular basis.

Drive roadmap prioritization with technical leads by locking alignment before commitments ship, not after.

Find and fix process friction - handoff gaps, unclear escalation paths, tooling that costs more than it helps. Fix it, don't document it.

Serve as Jira administrator for the engineering organization, owning configuration, permissions, and data integrity.

Partner with the Jira implementation team to design and maintain Jira workflows that reflect how engineering actually works and evolve them as the org scales.

Qualifications 3-5 years in technical program management, engineering operations, or a closely related role at a product-led software company.

Demonstrated experience owning engineering cadence, sprint planning, release management, dependency tracking, not just participating in it.

Track record of building and reporting on engineering health metrics that actually drove leadership decisions.

Hands-on Jira administration experience, including workflow configuration, project structure design, and cross-team tooling governance.

Strong command of incident management and post-mortem processes.

Comfort working directly with engineering leads and executives - you give direct, data-backed recommendations, not options menus.

Bias toward fixing things over documenting them.

The Ideal Candidate You've run engineering operations/technical program manager at a company shipping on a quarterly-or-faster cadence. You default to fixing the process yourself rather than writing a proposal about it.