Innovation Design Strategist, Senior

CourtAvenue is a company of industry experts accelerating digital transformation for the world's most ambitious companies.

At CourtAvenue, you will be a part of a culture powered by entrepreneurs, technologists, data scientists and the habitually restless dedicated and energized to design products and services that transform businesses while optimizing them for growth. You will have the opportunity to learn and grow within a culture that values innovation while focusing on redesigning the experience between consumer and service (or product) by leveraging a fluid, seamless, and thoroughly transparent engagement.

A Senior Strategist at CourtAvenue helps set the course for the work. They lead strategic deliverables end-to-end - from research and synthesis through final presentation - and are increasingly trusted to own pieces of client accounts with oversight from department leadership. They're entering the phase of their career where they're building a reputation - internal teams know they can come to them for a strong recommendation, and clients begin to recognize them as a trusted strategic partner.

The Senior Strategist will bring deep omnichannel shopper marketing experience to a portfolio of CourtAvenue clients - understanding how shoppers move across retail, digital and physical touchpoints, and translating that understanding into strategies that drive measurable commercial outcomes. They are fluent in the shopper journey, know how to brief and partner with retail media and creative teams, and can build the connective tissue between brand strategy and the moment of purchase.

Each of our strategists have their hands on keyboards. The Senior Strategist will research, structure and present full PPT deliverables, and use AI fluently as part of their craft - to synthesize inputs faster, pressure-test thinking, generate sharper ideas and elevate the quality and pace of every deliverable. A deep understanding of the digital landscape - latest trends, technologies and the implications for our clients - is required.

Lead strategic deliverables for key client accounts - stepping in with strong recommendations on how the work should come to life and owning the direction from kickoff through final presentation

Serve as a day-to-day strategic partner for clients and internal teams, with internal teams knowing they can come to you for a strong POV, a clear approach or a high quality deliverable

Bring omnichannel shopper marketing expertise to client work - connecting brand strategy to the shopper journey across retail, digital and physical touchpoints to drive measurable commercial outcomes

Use AI fluently and intentionally to synthesize research, generate ideas and accelerate the quality of deliverables - setting the pace for how the team works with these tools

Conduct competitive, customer, industry and category analysis to set the context and current state for new client engagements

Conduct and synthesize user research to support strategy, UX and creative deliverables

Partner closely with adjacent CourtAvenue teams - UX, data, creative, media - often leading final deck creation on cross-department deliverables

Provide guidance and day-to-day feedback to junior strategists on deliverables that need additional support, with the opportunity to formally manage a junior team member as the strategy team grows

Write thought leadership on commerce, innovation, industry trends and future predictions - helping build the CourtAvenue strategy team brand externally

Bachelor's degree in business, marketing, or related field required

• 5+ years of experience in digital strategy at an agency or consultancy
• Demonstrated omnichannel shopper marketing experience - fluency in the shopper journey across retail, digital and physical touchpoints, and a track record of strategies tied to commercial outcomes
• Proven experience developing and presenting full PPT deliverables - each of our strategists is hands on keyboard
• Samples of previous deliverables that demonstrate your ability to lead strategic work and share strong recommendations rooted in customer needs and brand ecosystems
• Strong analytical and research skills, with experience using data and research tools and techniques
• Ability to partner closely with adjacent CA teams, including UX, data, creative and media
• CourtAvenue recruits qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or genetic information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. If you would like more information about how your data is processed, please contact us.