Cashier-Dispatcher - PT

Cashier/Dispatcher
Pay Rate: $19.29 per hour
Job Type: Full-time
Shift & Schedule: Varies
Applications will be accepted until job is closed.
Application Question(s):
Do you have cash handling experience?
Do you have customer service experience?
Verify necessary supplies at the start of each shift.
Issue tickets to customers, recording the required information on each ticket.
Collect payment credit card or validation always securing cash according to the company's standard operating procedures.
according to company policy, including completing the applicable form.
Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
Provide the company's standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
May be asked by local management to complete small cleaning or maintenance tasks according to the company's maintenance checklists.
Other special projects as assigned by location management.
The Dispatcher is responsible for coordinating, scheduling, deploying, and dispatching of Fixed Route and On Demand Services in a safe, efficient, and proactive approach. Treats operators, peers, and customers in a professional manner, and leads by example as the Dispatcher is a representative of frontline leadership at the location.
Serves as central control for day-to-day vehicle communications, trip routing, and handling emergency situations.
Diligently monitors shuttles to include on time performance, vehicle pull-outs, and properly documents rider no-shows.
Meets with the account manager on a regular basis to discuss KPI's goals and objectives for the department, and ensure that goals are being met or exceeded.
Promotes a teamwork environment and effective communication between Dispatchers, Supervisors, and Operators.
Influences positive employee morale and quality customer service.
Monitors operator sign-in and sign-out utilizing computer-aided dispatching and routing tools.
Provides superior customer service and communications skills.
Documents service disruption issues utilizing the dispatch log.
Ability to follow company and agency policies and procedures.
Flexible scheduling; paid Holidays and Wellness.

• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
• The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)* *Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*
• You are at least 18 years old.

One year of related experience with cash handling.
Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
Ability to provide customer resolution in a professional and friendly manner.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.
Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.