Dispatcher/Billing

Work Schedule Comments: Monday through Friday, Generally 7am-4pm
Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.
Essential Functions:

Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching
Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs
Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure
Apply any additional charges including and notify customer service of changes
Track/Maintain yard report, MDR, CNI, and Divisional Pool
Actively participate in driver recruiting and retention
Request rail billing
Processes ATP's and Non-Productive pay. Review preliminary payroll
Oversee drivers HOS and ELD updating
Manage roadside repair
Oversee and manage Rail/Port pins - reservations - LFD
Operating with a sense of urgency while handling challenging environments
Other duties as assigned
Skills Desired:

• Strong data entry and computer skills
• Good communication and organizational skills
• 3-5 years of intermodal experience preferred (not required)
• Knowledge of DOT regulations and/or hazardous materials
• Ability to multi-task in a fast-paced environment

Benefits:
Opportunities for advancement and career growth
Medical, Dental, and Vision Insurance, 401k, etc
Paid Time Off, Holidays