Sales Engineering

Overview

An experienced professional that serves both an existing customer base with known industry end users as well as prospects new customers by identifying their needs; recommending product use based on technical discovery and validating in field product performance. This position reports to the Strategic Business Area Manager and will work out of their home office remotely. Region TBD.

Qualifications (Expertise in Discipline)

College degree in a technical field or sales and marketing preferred

2 years work experience in technical sales with an understanding of long sales cycles preferred

Outstanding communication, interpersonal, and relationship building skills are essential

Familiarity with electrical components, AC/DC motors and good overall mechanical experience is a plus

Operational understanding of utility scale wind & hydro turbines is a huge plus

Understanding of industrial manufacturing is a plus, such as steel, material handling or cement production

Aptitude/willingness for learning technical specs and application of carbon brush products for testing and installation

Willing to work/climb at heights – climb 300+ foot ladders

Travel 50%+ of normal business days including overnight travel (air and auto) primarily in assigned region

Valid / or ability to acquire valid passport required

Required to pass a “climb rescue and work at heights” certification

Must possess valid driver’s license and have acceptable driving record

Essential Job Functions (Job-Specific Knowledge/Skills)

Interface with new and existing accounts to help build our product’s market presence in North America

Communicate product specification changes & interface with manufacturing and engineering on sales plans/troubleshooting

Validate product performance in field operation

Develop new relationships with operations and maintenance accounts

Work in conjunction with Management to build a comprehensive strategic and tactical Sales plan in order to achieve new results and efficiencies for Sales

Review Pricing & Costing for major products

Presentation / participation in trade association events

Americans with Disability Specifications

PHYSICAL

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to walk, climb and sit while traveling to sometimes remote locations. The employee is occasionally required to stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee must be able to pass a climb rescue and work at heights certification. This requires the employee to be comfortable working at heights and have the strength to climb 300ft ladders. The employee will occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed indoors and outdoors when in field. Indoor areas are generally well lit. Temperature/humidity can vary greatly depending on weather, ranging from 60o to 100oF. Outdoor exposure can be extreme when in the field with sub 0o to plus 110oF temperatures witnessed. Performing the duties of this job, the employee may intermittently work near moving mechanical parts and can be exposed to vibration. The noise level in the field work environment can be loud.

Core Competencies

Customer Focus (Orientation) . Identifies and anticipates the needs of his/her internal and external customers; is fast, flexible and reliable in reacting on requests from customers; takes responsibility for ensuring that demands are fulfilled; identifies chances and ways of improvement that customers have not been aware of; is an honest and reliable partner.

Conflict Management . Fosters an environment that encourages others to create solutions to their own problems and conflicts; maintains a calm and non-confrontational demeanor in resolving conflict; diplomatically voices his/her beliefs clearly, whether verbally or in writing; convinces others of his/her ideas by using sound arguments; anticipates conflicts and addresses them at an early stage; is willing to change his/her point of view, if confronted with good arguments; confronts dissension and takes up a position without ignoring other points of view.

Teamwork . Is aware of his/her own role in the team and demonstrates through actions; turns team diversity (including different professional backgrounds, experiences, points of view and cultures) into an advantage by using each team member’s talents; participates in finding solutions and stands behind them; facilitates group consensus when appropriate; thinks and acts beyond boundaries of departments, functions, locations a/o countries

Action Orientation . Identifies and complete tasks on own initiative; supports business strategies when developing goals (especially managers); sets challenging, but realistic goals, with quantifiable measures; sees possible goal conflicts and works on ways of solving them; overcomes obstacles and resistance in order to achieve goals; is not easily discouraged by setbacks.

Problem-Solving Ability . Considers pertinent information and relations of cause and effect; conducts a detailed analysis of existing data; looks at complex contents from different points of view and checks for plausibility; breaks down complex problems into smaller components; identifies and weighs relevant facts; comes to reasonable conclusions and makes decisions, always considering the current reality, goals and consequences; is able to understand and implement new information quickly.

Self-awareness and Coaching (Self-reflection and Learning) . Reflects on own performance and the impact it has on others; takes some time to reflect upon and record learning experiences after finishing tasks/projects; demonstrates a willingness to share ideas and perspectives and encourages others to do the same; asks for feedback concerning own behavior; takes negative feedback seriously and is willing to change; allows self to make mistakes and learns from them; gives relevant and well-balanced feedback to colleagues and makes specific suggestions for improvement; trains and assists less experienced colleagues in handling new task.

Ownership & Accountability (Entrepreneurial Thinking and Acting) . Aligns priorities to maximize business values; considers the impact of decisions outside of own department; takes calculated risks, considering costs and benefits; is able to make decisions quickly when necessary; takes accountability for outcomes of decisions; balances the time used to work on strategic and regular tasks (especially managers).

Continuous Improvement (Driving Change and Innovation) . Develops ideas and challenges others to contribute their ideas; is curious and takes unconventional approaches (thinks outside the box); develops solutions that are comprehensive, consistent and applicable; questions the status quo and actively looks for new solutions; encourages change when sees ways of improvement or needs for action in environment; acts as a champion of change (a change agent); creates transparency and trust for those affected by change (especially Reviewers).

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