Senior Real Estate Escrow & Title Processor

Advocus National Title Insurance Company is a title insurance underwriter and settlement service provider. To advocate for and protect consumers in one of life’s biggest financial transactions and to support the attorneys and other professionals who guide them. Since 2023, Advocus has been expanding beyond its Midwestern foundation to serve agents and clients in many states. Title insurance safeguards property buyers and lenders against financial loss or legal disputes if there are hidden defects in a property's ownership history. It covers pre-existing issues such as forgery, unrecorded liens, unpaid taxes, or missing heirs.

[Escrow Manager Job Description Summary: Advocus National Title Insurance Company Advocus National Title Insurance Company, formerly Attorneys’ Title Guaranty Fund, Inc. (ATG), is building on nearly 60 years of financial strength, industry leadership, and trusted partnerships to become a leading national title insurance underwriter and settlement services organization. While our roots were founded in supporting the legal community and protecting consumers, our future is focused on growth, innovation, and expanding access to high-quality title, escrow, and underwriting solutions across the United States.

Advocacy remains at the core of our organization—not only advocating for our agents and customers, but also for the integrity of the real estate transaction itself. As the industry evolves, Advocus is uniquely positioned to expand through a balanced strategy of underwriting growth, agency partnerships, direct title and escrow operations, and technology-enabled solutions designed to meet the changing needs of consumers, lenders, real estate professionals, and settlement providers.

Deliver exceptional service and expertise.

Protect consumers in one of the most significant financial transactions of their lives.

Develop and strengthen direct title and escrow operations in key metropolitan markets.

Invest in technology, automation, and customer-focused solutions that enhance the settlement experience.

Foster long‑term partnerships built on trust, integrity, and shared success.

For nearly six decades, Advocus has successfully navigated industry change while maintaining a steadfast commitment to financial stability, operational excellence, and customer advocacy. Today, we are leveraging that foundation to create a modern, scalable platform capable of serving customers, agents, attorneys, lenders, and real estate professionals nationwide.

Advocacy We champion the interests of our customers, attorneys, agents, partners, and communities while promoting confidence and integrity throughout the real estate transaction process.

Service We are committed to delivering exceptional experiences through responsiveness, expertise, accountability, and a relentless focus on customer success.

Education We believe informed customers and partners make better decisions, and we are committed to providing knowledge, training, and resources that create lasting value.

Growth We pursue strategic expansion through underwriting, agency, and direct operational growth while maintaining the financial strength, culture, and service standards that define our organization.

A Legacy of Financial Strength Advocus has maintained a Financial Stability Rating® of A’ (A Prime), Unsurpassed, from Demotech, Inc. As part of Advocus National Title Agency’s expansion into Florida, we are building a premier residential title and escrow operation with our first direct office in the Orlando market. To support this growth, we are seeking experienced Escrow Officers and Escrow Leadership professionals who are excited about helping build something from the ground up. We are looking for individuals who not only excel at managing residential purchase transactions, but who also have an entrepreneurial mindset and a passion for growing a business.

Position Overview Position Overview The Senior Escrow Officer will be responsible for managing residential purchase transactions from contract through closing while delivering an outstanding customer experience. In addition to managing escrow files, this individual will play an active role in business development, community engagement, and expanding Advocus’ presence throughout the Orlando market. Candidates with leadership experience will also have the opportunity to recruit, mentor, and lead an escrow team while helping establish operational best practices and supporting future expansion throughout Florida.

Review contracts, title commitments, lender instructions, and closing documents for accuracy and compliance.

Prepare settlement statements, Closing Disclosures, escrow instructions, and closing packages.

Conduct closings while providing exceptional customer service.

Maintain escrow accounting, file integrity, and compliance with Florida regulations and underwriter guidelines.

Resolve title, funding, and closing issues efficiently and professionally.

Meet production, quality, and customer service expectations.

Business Development Expectations Bring an existing book of business and strong relationships within the local market.

Actively cultivate relationships with Realtors, mortgage lenders, builders, attorneys, and other referral partners.

Participate in networking events, industry associations, and community organizations.

Represent Advocus as a trusted title and escrow resource throughout Central Florida.

Leadership Responsibilities (Leadership Candidates) Recruit, coach, and mentor escrow professionals.

Build and lead a high-performing office culture.

Monitor office performance, customer satisfaction, and operational results.

Help identify future expansion opportunities throughout Florida.

Five or more years of Florida residential purchase escrow experience preferred.

Strong knowledge of Florida title insurance, escrow procedures, and settlement practices.

Excellent communication, organizational, customer service, and problem‑solving skills.

Bachelor’s degree or other professional licensing preferred.

Broad knowledge of title insurance and real estate conveyance procedures.

This is an opportunity to become part of the founding team for our Orlando operation and help shape the future of Advocus’ Florida expansion.

We are seeking individuals who are passionate about customer service, committed to operational excellence, and excited to grow both their careers and the business.

Advocus National Title Insurance Company is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; personal accidental insurance; employee assistance program); legal planning assistance; From industry-leading mortgage solutions to award‑winning workplace culture, we’re proud to help our employees grow, collaborate, and succeed together.

Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech‑driven experience that helps customers reach their homeownership and financial goals. C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler and less stressful.

Our technology — including Same Day Mortgage, the Rate App, FlashClose, MyAccount and the Language Access Program — has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain’s Chicago Business.