Hotel Guest Services Bellperson

Embracing a "make it happen" and "make a difference" attitude by going out of your way to satisfy a guests' request or need will serve as a cornerstone of our commitment to unparalleled customer service. Recognizing guests by name and customizing the delivery of service will help ensure a satisfied customer. You will report directly to the Director of Guest Service. Housekeeping, Engineering, Food & Beverage, and Valet), as well as extensive guest interaction. the operation is 24 hours a day, 7 days a week.
Assure proper coverage of hotel entrance at all times
Escort guests to guest rooms including detailed introduction of hotel and guest room amenities
Coordinate and control the flow of vehicles as they deliver and pick-up guests at the entrance of the hotel
Accept guests' cars to valet park and explain retrieval process.
Answering basic phone calls when excess call volume arises
Completes any duties or projects assigned by the Guest Service Manager's or Director of Guest Services
Practicing, managing, and promoting our Mission & Values so that it becomes an intricate part of the everyday operation
Exceptional customer service skills
Additional languages preferred.
Previous phone experience and computer skills beneficial.
Understanding of hotel/hospitality industry a plus.
In addition to the performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the Director of Guest Services based upon the requirements of the hotel.
Maintain regular attendance in compliance with hotel standards.
Adhere to hotel rules and regulations for safe and efficient operations.
Live Seaport Hotel's Core Principles:
Minimum-high school diploma
High School diploma, general education degree or international equivalent preferred.

Language Skills:
Fluency of the English language is strongly preferred.
CoralTree Hospitality