Cashiers - Flexible Shifts

The Herms Maison Madison Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of the New York Region. This position will report to the Cash Office Manager and will work collaboratively with the sales team and selling support teams to support the client experience in a fast paced, luxury environment.

The Cashier provides clerical support for front of house operations in the Herms boutique. The Cashier is responsible for processing and ensuring the accuracy of all transactions (including receptions, CRM, SKUs, monetary payment and client verification) and the administration support of after sales services when needed. The Cashier is responsible for supporting all cashiering and POS activities based on the specific needs, and providing the most memorable customer journey during the final boutique experience.

Accurately record point of sales transaction at the register: processing sales, sends, repairs, assist in preparation of opening and closing procedures with management.

Consistently provide high levels of service to our clients within the Herms standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at point of sale.

Support the Sales Team to serve clients by providing cashier service and support as required.

Process payment transactions such as cash, credit card, and other applicable forms with a high level of compliance and accuracy.

Process multiple types of transactional requests such as returns, exchanges, refunds, and tax refunds according to the company policies and guidelines.

Reconciliation of daily transactions with cash and other forms of balances, ensuring adequate cash flow in counters, verifying the amounts at the beginning and end of shifts.

Input transaction and client information on the system and invoices accurately.

Answer phones in a timely manner and exhibit friendly and appropriate customer service.

Support general store operations and other ad hoc duties as assigned.

1 year retail experience, in a luxury environment preferred.

• Knowledge of operating cash register or point-of-sale terminal.
• Cash handling experience strongly preferred.
• Customer service oriented.
• Computer skills: Microsoft Office.
• without assistance.

The range for this position is $24.77 - $27.12 per hour. Commission and bonus incentives based on sales performance

• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (15 vacation days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
• 401(k) and Roth Retirement Plan with company matching and profit sharing
• flexible spending accounts, fitness reimbursement, voluntary life insurance)
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support, and more!

The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Herms, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Herms is dedicated to keeping production in France through its 42 workshops, The Herms organization is also a truly global community with a network of 310 stores in 49 countries. Herms employs more than 15,000 people worldwide with over 6,000 of the workforce being Herms craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Herms, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. This narrative can be experienced in a series of shorts films "Footsteps Across the World" available on our website.

At Herms of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

It is the policy of Herms of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Herms of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.