HR Customer Service Rep I

Queen City Hospice is seeking an Entry-Level HR Assistant to join our team and support our employees by providing exceptional employee service so they can put patient's and families first. If you’re a compassionate HR professional looking for your start in Human Resources with a respected, mission-driven organization, Queen City Hospice is ready to welcome you.

Schedule: In office position . Monday-Friday 8am-5pm

Work alongside a dedicated, compassionate HR team that values collaboration, respect, and serving our employees with the upmost customer service so they can put our patients and families first.

Medical, dental, and vision coverage starting the first of the month

Robust paid time off and paid holidays

Tuition reimbursement

Employee referral bonuses

One to three years of human resources administrative experience or equivalent education/certification.

Strong customer services skills.

Strong Microsoft Office skills.

Confirms all pre-hire steps have been completed to include completion of pre-hire forms, background checks, and drug screens.

Monitors the completion of Form I‑9 and E‑Verify submission and supports branch management to ensure timely completion of all required documents.

Maintains new hire document checklists and assists with the assembly and maintenance of branch personnel files, both hard copy and electronic, to ensure files are complete with all required documents.

Maintain employee files in compliance with applicable laws and in preparation to ACHC regulatory audit reviews.

Serve as a liaison to corporate Human Resources for new hires and current employees.

Provides customer service by answering routine employee questions accurately and in a timely matter regarding benefits enrollment, changes, pay, etc.