Front Desk/Billing/Administrative position

Administrative Assistant - Humble, TX L.K. Jordan & Associates is seeking an experienced Administrative Assistant to support a busy client office in Humble, TX. This position combines front desk customer service, administrative support, invoicing, billing, and daily office coordination. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
Responsibilities Answer incoming calls, greet visitors, and provide professional customer service.
Support customers and the sales team with order entry, order management, product inquiries, and billing questions.
Enter customer orders received by phone, email, or text.
Prepare invoices from bills of lading, process invoice entries, and complete daily batch reports and postings.
Assist with customer billing, invoice reconciliation, payment processing, and month-end procedures.
Reconcile daily credit card, check, and cash transactions and maintain petty cash.
Maintain accurate customer pricing records and applicable discounts.
Research customer accounts, pricing, payments, proof of delivery (PODs), and account history.
Print, update, correct, and distribute invoices, receipts, fuel delivery logs, and related documents.
Assist with shipping arrangements through LSO, Southwest Freight, and UPS.
Maintain organized filing systems, office supplies, and administrative records.
Coordinate meetings, appointments, travel arrangements, and other office activities as needed.
Respond to administrative inquiries and assist account managers with customer needs.
Provide backup support for national accounts and perform other related duties as assigned.
Qualifications Associate degree required or equivalent work experience.
Five or more years of administrative experience.
Strong verbal and written communication skills.
Excellent customer service and interpersonal skills.
Proficiency in Microsoft Office Suite and general computer applications.
Strong organizational skills and attention to detail.
Basic knowledge of clerical procedures, recordkeeping, and filing systems.
Ability to work independently, manage competing priorities, and meet deadlines.
Experience with invoicing, billing, payment reconciliation, or order processing is preferred.
Physical Requirements Primarily sedentary work involving computer use, data entry, reading, and repetitive hand and wrist movements.
Regularly required to communicate by phone and in person.
Frequently required to sit, stand, and walk.
Occasionally lift or move items weighing up to 25 pounds.
Must be able to perform essential job functions with or without reasonable accommodation.
Company Core Values The successful candidate will demonstrate respect, integrity, service, excellence, unceasing growth, and passion in their daily work.

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