PT Bank Teller

Job Details Level: Entry, Job Location: DANFORTH - EDMOND, OK 73003, Position Type: Part Time, Education Level: High School, Travel Percentage: Negligible, Job Shift: M-F 3PM-6PM and Saturdays 8:45AM-1PM, Job Category: Banking, Kirkpatrick Bank hires individuals who are committed to building long lasting relationships by delivering high quality customer service to all of our customers and within our communities. In return Kirkpatrick strives to offer a competitive and comprehensive benefit package.
Kirkpatrick Bank offers the following benefits (subject to eligibility requirement): Generous 401(k) Match
Paid PTO
Wellness Plan
Employee Banking products and services provided
Position Summary The Teller serves as the first point of contact for customers, delivering exceptional service while accurately and efficiently processing a wide range of financial transactions. This role ensures a positive customer experience, protects bank assets, and adheres to all established policies, procedures, and regulatory requirements
Supervisory Responsibilities None
Essential Job Functions and Responsibilities Warmly greet customers and provide prompt, courteous assistance
Process financial transactions, including deposits, withdrawals, check cashing, cashier’s checks, gift cards, savings bond redemptions, and loan payments
Verify customer identities, signatures, and account information to reduce fraud risks and protect customer accounts
Review checks for proper endorsements, dates, sufficient funds, payee identification, issuing bank validity, and overall legality
Log and process night deposit envelopes in accordance with dual-control procedures
Assist customers with Safe Deposit Box entry (if located at the branch) and process safe deposit box rental payments
Respond to customer inquiries, resolve routine account issues, and **escalate** complex matters appropriately
Identify opportunities to recommend additional products or services that meet customer needs and broaden their banking relationships
Maintain up-to-date knowledge of bank policies, procedures, and regulatory requirements (e.g., BSA, AML, privacy laws)
Maintain a professional, organized and secure workspace; uphold confidentiality and security protocols
Participate in ongoing training and professional development
Demonstrate a strong commitment to the Company’s mission, values, and customer service standards
The above represents general responsibilities for the position. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Qualifications: Education and Experience High school diploma or equivalent required
Customer service and cash-handling experience preferred
Prior banking experience preferred
Skills and Abilities Superior customer service skills
Excellent verbal, written, and interpersonal communication skills
Strong organizational and time management abilities
Professional, positive, and courteous attitude
High level of accuracy and attention to detail
Commitment to maintaining customer and bank confidentiality at all times
Basic math proficiency and computer skills
Physical Requirements and Working Conditions Work is performed in a professional office or branch environment
Ability to stand for extended periods
Ability to lift up to 25 pounds occasionally (e.g. coin bags)
Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions
EEO Statement Kirkpatrick Bank is an Equal-Opportunity Employer who offers EEO to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class.

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