Housekeeper/Room Person

Housekeeping Turndown Attendant
This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
The Housekeeping Turndown Attendant is responsible for the daily room Turndown and service requests as assigned by the manager on duty. This task should be completed while being attentive, friendly, efficient, and courteous, providing all guests with quality service and a clean and safe environment throughout their stay.

Employees must, always, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Inform management of any guest issues as they arise to ensure a quick recovery.
Report to management any issues with rooms.
Ensure that public areas, guest rooms and back-of-house areas are cleaned to Hotel standards.
Ensure guest privacy and security by correctly following Hotel procedures.
Attend pre-shift meetings for Turndown attendants and housemen.
Operate communication devices and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio and telephone etiquette within the property.
Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc.
Always be attentive, friendly, helpful, and courteous to all guests, managers, and other employees.
Review turndown list and stock caddie to ensure all supplies, linen and amenities are available to properly turndown guestrooms. Turndown each assigned room per management list.
Prepare housekeeping cleaning cart for next day's use.
Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
Review Housekeeping daily information sheets.
Previous Housekeeping room attendant experience is an asset.

Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner.
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Attend required meetings and training indicated per management.
Maintain high standards of personal appearance and grooming.
Perform other duties as requested by management.
Hourly Wage: Intro rate at $23.07 wage after 6 months period at $24.71 and after 12 months period $32.95
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.