Triage Nurse - RN - Hospice - PRN

Hospice Triage Nurse PRN
This position is responsible for providing skilled nursing assessment, guidance, and support to patients and families during after-hours periods. This includes addressing urgent symptom needs, coordinating care, and supporting the clinical team by triaging phone calls and determining appropriate interventions.
Telephone Triage & Symptom Management
Answer incoming calls from patients, caregivers, and facilities during assigned shift.
Serve as a resource and positive role model for team members and new staff.
Coordination of Care
Communicate and collaborate with on-call staff, physicians, pharmacies, and DME vendors as needed.
Dispatch appropriate field staff when in-person visits are required.
Collaborate and support field staff as needed by providing guidance during assigned shift.
Document all calls and interventions in the EMR in real-time.
Ensure all clinical interactions are documented accurately and timely in accordance with regulatory standards.
Communicate clearly and effectively with physicians, caregivers, team members and community partners.
Communicate significant changes or needs to the patient's primary care team (RNCM, SW, Chaplain) by the next business day.
Participate in hand-offs and shift reports to ensure continuity of care.
Document visits and all patient interaction within 24 hours as required.
Provide empathetic and clear education regarding disease process, medications, and hospice philosophy.
Compliance & Quality
Adhere to all hospice policies, procedures, and protocols.
Participate in quality improvement initiatives and triage audits.
Maintain knowledge of hospice nursing best practice and pursue continued professional development offered through Relias and ELNEC

Current RN License
Minimum of 2 years of recent hospice or palliative care experience required.
Prior telephone triage or after-hours hospice experience strongly preferred.
Proficiency with EMR software.
We've got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here's a glimpse of what we offer to our PRN team members:
Daily Pay: Work and get paid the same day!
Tutoring for ESL, Citizenship Test & GED
As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. These honors reflect the culture our team members foster every day one rooted in purpose, belonging, and growth.
We take pride in our inclusive work culture that values diversity and fosters talent. you are part of a community committed to excellence and continuous learning.