Lead Sales Recruiter - REMOTE

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.

"At TRM, we believe the people we hire will determine how far and how fast we can go in our mission to build a safer world for billions of people. That’s why we’re building a Talent team that sees recruiting as a craft and a competitive advantage, people who challenge assumptions, move with urgency, and are energized by building exceptional teams to solve incredibly hard problems. Alicia Strait, VP of Talent, TRM Labs

Once TRM wins a customer, our Post-Sales, Investigations, and Compliance teams are what turn that relationship into real impact. These teams help agencies build cases, help institutions manage risk, and help customers get lasting value from our platform.

Team Lead, Post-Sales Recruiter , you’ll own TRM’s most strategic and mission‑critical searches across Customer Success, Global Investigations, Compliance, and Revenue Operations while serving as a mentor and force multiplier for the recruiting pod.

You’ll manage your own requisitions while also driving team initiatives, strengthening operating rhythms, sharing best practices, and helping recruiters perform at their best. Your success will be measured by the quality, velocity, and business impact of your hires—as well as your ability to mentor teammates and elevate the performance of the broader pod.

How this role differs from a Senior or Staff Recruiter: You’ll own not only your searches, but also the operating rhythm, unblocking, experimentation, and outcomes of the broader post‑sales recruiting pod. You’ll set the standard for exceptional partnership with executive stakeholders and model excellence for the team.

Run executive level Post‑Sales hiring syncs, driving the cadence, priorities, and follow‑through for the team and its hiring managers.
Represent the Post‑Sales pod in headcount and workforce‑planning discussions with Talent leadership, bringing the on‑the‑ground view from being closest to the department leads.
Bubble up what's happening across the Post‑Sales recruiting team — risks, wins, market signals, and blockers — so the manager and VP stay informed.
Help the team execute on retros and decision docs, turning what you learn into durable improvements.
Own full-cycle recruiting for senior and business‑critical roles across Customer Success, Global Investigations, Compliance, Revenue Operations, and adjacent GTM/business functions.
advising on market dynamics, candidate calibration, hiring strategy, and close approach.
Build and execute targeted sourcing strategies that identify, engage, and close exceptional post‑sales talent from high‑growth technology, fintech, crypto, public sector, and financial services environments.
Develop deep market maps for priority searches that include competitive talent, high‑performing corporate functions, and referral‑driven networks.
Use data, market insight, and funnel conversion metrics to diagnose search health, influence hiring teams, and adjust strategy in real time.
Serve as a craft leader on the Talent team, raising the bar for sourcing, stakeholder management, candidate engagement, and strategic search execution.

10+ years of recruiting experience, with 7+ years of experience owning post‑sales searches in high‑growth technology companies.
Experience leading or setting direction for a recruiting pod including running hiring syncs, unblocking other recruiters' searches, and driving team experimentation — whether or not you've formally managed people.
A track record of taking operating overhead off a manager's plate: owning team cadence, process rollouts, retros, and decision docs so the group runs as a tight unit.
Proven success hiring senior and specialized talent across Customer Success, Global Investigations, Compliance, Revenue Operations, and adjacent GTM/business
Strong search fundamentals including market mapping, talent intelligence, passive candidate engagement, confidential search management, and senior‑level closing.
The ability to quickly understand complex corporate roles across post‑sales functions.
Strong analytical ability to interpret recruiting metrics, funnel health, conversion rates, and pipeline quality, and translate them into action for yourself and the team.
Exceptional stakeholder management, building trust, influencing senior leaders, pushing back thoughtfully, and operating as a strategic advisor throughout the process.
High ownership, persistence, and judgment in navigating ambiguous, confidential, business‑critical searches.
A demonstrated ability to balance speed with quality while holding a high talent bar for post‑sales hiring.

Our talent team is fully remote and async‑first. We stay tightly aligned through weekly hiring syncs, team sourcing syncs, and bi‑weekly team meetings where we solve challenges together.
We care deeply about our craft: we continuously refine best practices and data quality to deliver an exceptional experience for candidates and internal stakeholders alike, backed by precise, reliable reporting.
Within 72 hours of a role opening, you've scheduled the intake, researched and published the role, and brought 5 calibration profiles to the intake for the hiring manager to review.
Two weeks after the initial interviews, you analyze the data to identify what is and isn't driving pass rates and conversions, share insights and recommendations with the hiring team, and continue to monitor and adjust until the position is filled.

Within your first 90 days you’ll have made 2-3 hires.

Additionally, this role may be eligible to participate in TRM’s equity plan.
We are building a safer world. If something takes months elsewhere, it will ship here in days.

Our work sits at the intersection of AI, national security, and fighting crime. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem‑solving.

Priorities and targets to change quickly as we experiment and iterate
A high level of personal ownership and accountability
Frequent, high‑touch communication
Creative problem solving and out‑of‑the‑box thinking
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. Interviewing at TRM: How We Hire and What Success Looks Like

Structure and solve problems
Improve output quality
We hire and grow against three leadership principles. We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment - test, ship, measure, and iterate quickly.
At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.

Headquartered in San Francisco, TRM operates as a distributed‑first company with hubs in Los Angeles, San Francisco, New York, Washington D.Privacy Policy and Additional Information
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.

Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. TRM uses its own internal tools for note‑taking to ensure a consistent and confidential experience for all candidates.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.