Service Department Customer Service Receptionist

Join Our Team at HW KiaHere at HW Kia we're excited to have you join our thriving fast-paced team with a schedule Monday-Friday 9:00-6:00 pm to support guest and customer needs with great customer service on the phone and directly in the store for the sales, service, and store departments at the #1 voted service Kia car dealership in the St. Louis region that focuses on exceptional customer service that delivers a world class experience.Candidates must successfully pass a background check, driving record verification, and drug screening as part of the hiring process.Benefits include:Medical, Dental, and Vision Insurance available the 1st of the month after 60 days of employment401(k) with Company MatchPaid Vacation & Holidays - start earning vacation in your first week of work!Opportunities for advancementFriendly work environmentKey responsibilities:Warm and courteously greet guests/customers upon arrival and assist with service, sales, or other inquiries as necessary.Professionally and promptly answer multi-line phone systems with great customer service.Be readily available consistently at the workstation to provide phone support and welcome customers.Direct guests/customers appropriately to service, sales, or other departments as necessary.Use paging system to contact staff members appropriately.Send follow up messages to staff members using Microsoft email properly.Communicate breaks with management accordingly to ensure adequate phone coverage.Scan parts invoices, prepare new car packets, and log stock book.Utilize Excel spreadsheets, track and post gas receipts in addition to other duties as assigned by management.Preferred Qualifications:Microsoft office: Word, Excel, Outlook, operating multi-line phone, customer service skills, interpersonal skills, multi-taskEducation/ Experience:High school diplomaNo experience, will trainHW Kia of West County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, pregnancy, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.