Head of Hotel & Hospitality Sales

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Welcome to Hotel Murano, nestled in the heart of Tacoma. With 319 well-appointed guest rooms and an impressive 30,000 sq ft of meeting space spread across 19 versatile rooms, Hotel Murano isn't just a place to stay-it's a dynamic space that blends luxury with career opportunities. In the vibrant city of Tacoma, Hotel Murano reflects the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. Join us at Hotel Murano, where your role extends beyond the conventional 9-to-5. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development! For Full-Time (Non-Union) Associates, we offer: - Medical, Dental, Vision, Disability, & Life Insurance - 401(k) Plan - PTO - 14 days for first 3 years - Holidays - 7 paid holidays and 2 floating holidays - Employee Room Rate Discounts For Part-Time Associates, we offer: - 401(k) Plan - Sick Time: Accrue 1 hour for every 30 hours worked - Employee Room Rate Discounts For Union Associates - Vacation - 1 week after 1 year of service - 2 weeks after 2 years of service - 3 weeks after 7 years of service - 4 weeks after 15 years of service - Holidays - Union positions 6 Paid Holidays and 1 personal day - 401(k) Plan - Sick Time - Accrue 1 hour for every 40 hours worked - Employee Room Rate discounts Join us and experience a workplace that values your success, health, and happiness-every step of the way.
Through proactive and reactive sales efforts, the Group Sales Manager is responsible for meeting and exceeding sales goals primarily in the Group market across all market segments. This position will focus on a sales plan and strategy, client development, managing key relationships, identifying new target markets and sales product with the goal of meeting and exceeding revenue goals. Additionally, the Group Sales Manager will be responsible for identifying key market trends, industry best practices in the wedding and social market.
Work with Director of Sales to determine annual sales call and revenue goals, develop and implement strategic sales plan to support goals.
Establish individual sales plans and goals for assigned market segments
Solicit and secure new business in assigned market segments to drive group revenue to the hotel.
Make outside sales, prospecting and telephone sales calls to venues, organizations and be established in all potential Group market segments.
Develop the existing customer base as well as acquire new accounts to expand our account base for all three hotels.
Assists with the development, implementation, and management of group promotions in conjunction with overall sales and marketing plan.
i.e. expertise in the Corporate, Citywide convention blocks, Wedding/SMERF as well as other group markets and be established as a leader in the community)
Work with property Sales Team and area Provenance Sales Team to develop and maintain knowledge of market trends, competition, and customers. Collaborate with teams for customer acquisition and retention.
Participate in sales presentations, property tours, customer meetings, and business review meetings with team.
Participate in trade shows, conventions, and promotional events within the hotel, the industry and customer organizations.
Adjust sales plan and strategies accordingly.
Conduct regular client visits and participate in industry events with other sales manager and DOS.
Develop and maintain best practices, policies, and service initiatives to achieve optimal sales service and client retention.
Supervise and develop proposals and contracts to meet client needs, as well as financial goals.
Conduct site inspections for clients as necessary to secure business.
Maintain daily communication and/or weekly reporting with management in regards to potential new business, lost business, sales activities, customer and operational issues.
Maintain accurate and timely account activities and relevant contact information in the properties Sales/Catering system per established standards.
Perform other duties, projects, and reports as assigned by the Director of Sales and Corporate Office as deemed necessary to the growth of the business.

We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.