REMOTE POSITION / CLAIMS PROCESSOR

We are looking for a Complex Casualty Claim Specialist, experienced in handling Homeowners casualty/bodily injury claims. This position is responsible for the accurate and timely resolution of l itigated and non-litigated complex casualty/bodily injury claims within company guidelines and state regulations.

This is a remote position. Our customers are located in the Northeast so candidates must be able to work during normal EST business hours.

Adjust reserves and provide recommendations to ensure reserving activities are consistent with corporate policies.

Communicate promptly and professionally with all parties when answering questions and gathering claim information.

Adhere to company service standards and claims handling guidelines.

Effectively manage and control litigation and claim expenses (budgets, experts, and claim strategies).

Confer and direct legal counsel on claims requiring litigation, attend mediations, arbitrations and/or trials when necessary.

ISO claim input and reporting.

Resolve claims within designated authority level.

Maintain claim files with professional notes, claim summary, detailed analysis, and specific action plan with target dates.

A bachelor’s degree (required).

• 8+ years of experience managing and handling complex casualty/bodily injury claims at an insurance carrier.
• A curious mindset, strong technical skills in claims, and a passion for the field.
• A thorough technical understanding of insurance coverage and claim procedures.
• A team player who demonstrates initiative and works effectively in a remote work environment.
• Ability to travel as may be required to attend meetings, trials, mediations, or other legal proceedings.

Life and disability insurance

• Paid vacation, paid holidays, and birthday off
• In the event of a recruiter or agency submitting a resume or candidate without a signed agreement being in place, we explicitly reserve the right to pursue and hire such candidates without any financial obligation to the recruiter or agency.