Part Time Customer Service Concierge

The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. In this position, you would share information in person or on the telephone, perform general clerical and light administrative duties. You would be expected to ensure that residents’ privacy, rights and safety is maintained at all times.

Part-Time: Friday - Sundays 4 pm - 10 pm with opportunity to pick up shifts

Pay Rate: $18/hr.

A day in the life may include:

Greeting residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages

Providing an overview of community information to those inquiries in support of the marketing and sales efforts

Assisting with resident services such as transportation, mail and deliveries and the coordination of visitors.

To be successful in the role, you would have:

Prior customer service experience

Prior clerical/administrative work experience

Computer skills such as using Microsoft suite and desktop publishing software, using internet applications, faxing, copying etc.

High school diploma or equivalent

Availability that may include evenings, weekends & holidays

What's in it for you?

At HumanGood, we’re driven by purpose—reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.

We offer a comprehensive range of benefits and perks to support you, including*:

• Health, Dental and Vision Plans- start the 1 st of the month following your start date
• 20 days of paid time off (increases with years of service), plus 7 company holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program

*Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.

And as team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential.

Learn more at

This position is based on site at our community in Boise, Idaho.

Come see what HumanGood has to offer!

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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.