Maintenance Repair Support Tech

Category : Information Technology

Application Deadline: Ongoing until positions are filled.

to apply, please visit the TP Careers site at .

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require reasonable accommodation during the application process, please contact us at View phone number on click.appcast.io or contact us here ( . Work in a customer's home but may be exposed to extremes in temperature, humidity or wetness when in transportation.

• May have exposure to dust, gas, fumes or chemicals
• On occasion, you may use special visual or auditory protective equipment
• Frequently work with biohazards for Commercial Technicians only
• 100% local daily travel required
• Must be able to travel in (Manhattan - subway) 5 mile radius to assistant clients or able to drive (van) in Brooklyn 25 mile radius to assistant clients
• Ability to travel to New Jersey location for training for 2-3 weeks at a time
• Must be able to handle 4-6 service calls per day,
• High school diploma or general education degree (GED)
• Excellent customer service skills
• Flexible to work Monday-Friday and any 8 hours between 7AM-5PM
• Knowledge of appliance repair
• Good computer skills with knowledge of Microsoft Office
• Ability to read, write and comprehend instructions, correspondence, and memos in English
• Ability to manage difficult customer situations
• Must be self-motivated, customer-oriented person with excellent communication skills
• Process Excellence

Emotional Intelligence

Data Literacy

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.