Full Time Head of Housekeeping

Help Deliver the Kalahari Experience
Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.

Housekeeping Lead Supervisor
Kalahari Resorts & Conventions is seeking a Housekeeping Lead Supervisor . In this role, you will be responsible for the efficient and effective daily operation relating to the department, as set forth by the Resort's standards and will administer the supervision of all floor staff. As part of our leadership team, you'll embody our Promise to Lead with Love- guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll ensure high-quality service, consistent product standards, and a welcoming atmosphere. You'll provide leadership, support teamwork, and foster a positive and efficient work environment for associates.
*** Monitor and evaluate staff work performance on an on-going basis, praises and disciplines staff as appropriate.
Monitor and schedule routine inspections of all guest rooms/suites and public areas to ensure everything is clean and in good repair.
Ensure implementation of all Kalahari policies and resorts rules. Understand housekeeping terms, chemical and hazardous material handling, and sanitation/cleanliness standards.
Prepare and review daily housekeeping reports when needed.
Previous work experience in a hotel or resort with 500+ rooms is required.
Previous supervisory or management experience required.
Strong time management and organizational skills are required.
Bilingual in English and Spanish is helpful.
Career growth opportunities with promotion from within

• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Education assistance programs to help advance your career

Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

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