Head of Operations & Business Management

Carpigiani is seeking an experienced Director of Operations to lead manufacturing and operational performance at our High Point, North Carolina facility.

This position is responsible for overseeing day-to-day operations while driving improvements in efficiency, quality, safety, cost control, production performance, and employee engagement. The Director of Operations will provide leadership across manufacturing, purchasing, inventory management, production planning, maintenance-related purchasing, and continuous improvement initiatives.

The successful candidate will combine strong manufacturing and technical knowledge with effective people leadership, strategic thinking, and the ability to translate business priorities into measurable operational results.

Working closely with the President and leaders across the organization, the Director of Operations will help establish operational strategies, improve processes, support growth initiatives, and ensure teams remain aligned with company goals.

Operations & Manufacturing Leadership

Oversee production involving sheet metal fabrication, machining, welding, electrical components, and manual assembly.

Coordinate production activities to support the efficient manufacturing of industrial equipment.

Support the implementation of new products and engineering design changes.

Continuous Improvement & Lean Manufacturing

Apply Lean Manufacturing principles to improve operational performance.

Identify opportunities to improve quality, productivity, safety, cost, customer satisfaction, employee relations, and on-time delivery.

Establish and monitor plant performance measures and visual management tools.

Lead continuous improvement initiatives across manufacturing operations.

Promote a culture of accountability, problem-solving, collaboration, and continuous improvement.

Purchasing & Cost Management

Establish cost-effective purchasing strategies for fabrication, final assembly, and Service Parts.

Evaluate make-versus-buy opportunities and make decisions that improve cost performance.

Assist with the purchase of fixtures, tooling, and equipment calibration.

Production Planning & Inventory Management

Develop inventory management plans that align inventory levels with production requirements.

Collaborate with production planning, purchasing, and other departments to maintain appropriate inventory levels.

Improve processes that support material availability while controlling excess inventory.

Utilize SAP, Microsoft Office, and manual tools to calculate, record, and analyze operational data.

Ensure transaction data accurately reflects shop floor activity and supports continuous improvement goals.

Project & Performance Management

Apply project management techniques to operational initiatives and improvement projects.

Establish and manage project milestones, costs, schedules, and performance expectations.

Monitor progress and address operational challenges that could affect project objectives.

Collaborate across departments to support new products, design changes, and other business initiatives.

Develop and support a continuous safety improvement plan.

Promote safe work practices throughout manufacturing operations.

Integrate safety into operational planning, decision-making, and continuous improvement efforts.

Supervise and manage direct and indirect employees, including full-time and temporary personnel.

Foster a collaborative culture focused on teamwork, engagement, innovation, and continuous improvement.

Support employee performance and development.

Bachelor's degree in Engineering or another relevant technical field preferred.

Familiarity with Microsoft Office applications.

SAP experience preferred.

CNC sheet metal and machining training.

Strong leadership and management capabilities.

Strong organizational skills with the ability to prioritize multiple responsibilities and manage expectations.

Ability to consistently deliver tasks and projects on time.

Experience and proficiency with SAP.

Bilingual proficiency in English/Spanish or English/Italian preferred.

The ideal Director of Operations is a strategic, collaborative, and results-oriented leader who can balance long-term planning with the day-to-day needs of a manufacturing operation.

Success in this position requires strong teamwork, adaptability to changing business needs, a customer-focused mindset, and a commitment to quality.

The Director of Operations will play an important role in strengthening operational performance while building an environment centered on safety, quality, cost management, on-time delivery, productivity, and employee engagement.

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