REMOTE POSITION / CLAIMS PROCESSOR

Claims Examiner

Full-time

• Non-exempt (Hourly) or Exempt (Salaried)
• Monday – Friday
• Hybrid after 90 days – 3 days in office/2 days remote

Claims Manager

DB Insurance is seeking a skilled and detail-oriented Claims Examiner to join our claims team in Hawaii. This role involves overseeing and managing complex property and casualty claims, including those related to building and structural damage, auto, and workers’ compensation. The ideal candidate will excel at collaborating with third-party adjusters, vendors, and industry experts to ensure claims are handled efficiently and accurately while delivering exceptional service to agents and claimants.
Handle Property and Casualty Claims, including structural damage and casualty claims such as auto and workers’ compensation.
Manage and supervise Third-Party Administrator (TPA) adjusters, outside vendors, field adjusters, and consultants, including CPAs.
Assess and determine policy coverage for reported claims.
Respond promptly and professionally to claims calls and emails from agents and claimants.
Negotiate fair claim settlements while maintaining compliance with policies and regulations.
2+ year(s) of experience in managing property and casualty claims.Bachelor’s degree or equivalent professional work experience in the insurance industry

• Proficiency with Xactimate and MS Office/Google Workspace applications
• Medical (PPO), dental (PPO), vision (PPO), and life insurance covered 100% by the company and 50% for dependents.
• 13 annual paid holidays.
• Flexible Spending Account (FSA) & Dependent Care FSA.
• Quarterly Fringe Benefit reimbursements.
• Job-related training reimbursement.
• Casual dress code.

At DB Insurance USA, we carry forward a legacy of excellence that began in South Korea in 1962 and expanded to the U.Backed by the financial strength of a global powerhouse (AM Best Rating: With offices in California, Hawaii, New York, and Guam, we provide innovative insurance solutions tailored to protect your property, business, and livelihood. We are committed to fostering a culture of inclusion and innovation, ensuring exceptional service and peace of mind for every policyholder.