VIP Lead Host

Drip is an AI-native social commerce marketplace for passionate communities, starting with collectibles. We power live streaming, digital packs, and other community-based commerce mechanics — for our own marketplace and for some of the leading brands in the collectibles hobby. Were backed by Base10, Eniac Ventures, Kindred Ventures, and Harlem Capital.

The role A small number of collectors account for a large share of everything that happens on Drip. Theyre here most nights. Reactivation is not a side project — a meaningful share of your target will come from collectors who used to spend with us and stopped. This is the first hire on a function were building from scratch, and its a lead role. Youll co-build the program with our Head of Retention & Whale Acquisition — tiering, cadence, perk structure, playbook — and youll be the person we build the team around as it scales. Carry a revenue target against a defined book of top collectors, and hit it

Source net-new collectors from outside the platform . Build target lists, work the show circuit and collector communities, run direct outreach, and turn referrals from your book into new relationships

Run systematic win-back on lapsed VIPs — build the target list, work it, and report on what moves

Manage a credit and perk budget with real discretion, and be accountable for what it returns

Know your collectors by name, category, grail list, budget rhythm, and history with us — in the CRM, not in your head

Broker access to inventory: flag chase cards and hold back the right item for the right collector, working with the buying and live teams

Show up where collectors are — live, in Discord, in DMs, and in person at shows

Partner with the Head of Retention & Whale Acquisition to define tiering criteria, contact cadence, perk structure, and what a healthy VIP relationship looks like

Help hire and ramp the hosts who come after you

Measurable revenue movement in your book, a reactivation number we can trust, a working pipeline of net-new collectors, and a hiring plan for the team behind you.

5+ years in a quota-carrying, relationship-driven sales or account role — and at least some of it spent on high-value individual clients rather than companies

• Youve sourced high-value clients who werent handed to you — through cold outreach, events, communities, or referrals — and you can name how you found your last several
• Available nights and weekends. You know sets, chase cards, grading, and comps, or you can learn it fast enough that no one can tell

Experience standing up a VIP, loyalty, or high-value account program rather than joining an established one

Management experience, or a clear readiness for it

Luxury retail clienteling — watches, jewelry, high-end fashion

Auction house, consignment, and private client relationship roles

Membership and private client programs where you owned a book

High-touch hospitality, events, and concierge

Marketplace or creator-platform account management

Consumer platforms where a small number of customers drive most of the revenue

The hobby itself — card shops, the show circuit, or a breakers community team

Net-new high-value collectors sourced and activated

Coverage and contact quality — are the right people being reached, and do they respond

Compensation $100K–$120K base salary, plus performance-based variable compensation tied to retained, reactivated, and net-new spend within your book. Equity included.

We dont discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other characteristic protected by law.