FULL-TIME ADMINISTRATIVE PROFESSIONAL
Educational Solutions Company
Full-time
Educational Solutions is a mission-driven organization dedicated to making a "World of Difference" in the lives of our students and their communities. We believe schools are not only places of learning but also launchpads for discovery, growth, and opportunity. Through innovative, inclusive, and real-world learning, we help young people explore future pathways, develop lifelong skills, and build the resilience needed to thrive in an ever-changing world.
Our vision is to create future-ready citizens who embrace self-discovery, think critically, collaborate effectively, communicate with confidence, and apply creativity to solve real-world challenges. By partnering with families, communities, University and industry, we prepare students not just for graduation but for lives of purpose, impact, and leadership.
Educational Solutions is the leading academic charter school network in the State of Ohio, where every student is on a path to long-term academic success and postsecondary readiness. We will ensure our schools are safe, joyful, and rigorous learning environments that deliver measurable results in literacy, numeracy, and whole-child development. Using data to drive instruction, operations, and staff development.
Graduating 100% of 12th graders with a clear, actionable postsecondary plan-whether college, career training, or military service-equipped with both the credentials and the mindset to succeed.
Investing deeply in teachers and leaders, ensuring high-quality instruction in every classroom, every day.
Engaging families and communities as essential partners, ensuring every student is known, loved, and prepared for their future
The Administrative Assistant serves as the first and lasting impression of Educational Solutions and is a vital ambassador of the school's culture, professionalism, and care. As the first face families, students, and visitors encounter and the last they see before leaving, the Administrative Assistant sets the tone for a welcoming, organized, and student-centered environment. This role is central to the daily functioning of the school, ensuring that systems, communication, and operations run smoothly and with excellence.
Administrative Assistants at Educational Solutions are the organizational heartbeat of the front office. They serve as trusted partners to the Principal and administrative team, managing critical office systems, maintaining accurate records, supporting timekeeping and scheduling, and ensuring that essential operational and compliance tasks are executed with precision and urgency. The ideal candidate is highly organized, dependable, and detail-oriented, with strong customer service instincts and the ability to manage multiple responsibilities with consistency and care. As a key liaison between the school and its families, the Administrative Assistant communicates clearly and compassionately, builds trust with the community, and helps create a safe, welcoming, and efficient school environment where every student and family feels valued and supported.
Administrative Assistants at Educational Solutions serve as culture ambassadors, operational anchors, and trusted partners to the school leadership team. They ensure that the front office operates with warmth, precision, and efficiency while maintaining the systems and structures that allow the school to run smoothly each day.
Front Office Leadership & Customer Experience
Serve as the first and last point of contact for students, families, staff, and visitors, ensuring every interaction reflects professionalism, warmth, and the culture of Educational Solutions.
Manage the front office environment so it remains organized, secure, welcoming, and responsive throughout the school day.
Maintain a solutions-oriented approach to frequent interruptions and urgent requests while ensuring smooth daily office operations.
Maintain accurate, confidential, and well-organized student records in alignment with school and compliance expectations.
Track and monitor daily attendance, follow up on discrepancies, and ensure accurate coding and documentation.
Ensure all required compliance documentation and office records are complete, organized, and audit-ready.
Administrative & Principal Support
Serve as a trusted administrative partner to the Principal and leadership team by managing schedules, meetings, travel, and key school events.
Prepare and distribute school communications, materials, and correspondence with accuracy and professionalism.
Provide administrative support to staff and teachers that enables strong instruction and smooth school operations.
Office Systems, Inventory & Coordination
Maintain organized systems for office supplies, instructional materials, and inventory, ensuring timely ordering and tracking.
Maintain office logs, trackers, and systems that support consistent, compliant school operations.
Manage copier, equipment, and service requests to ensure the office runs without disruption.
Family Communication & Community Liaison
Serve as a liaison to families via phone, email, and in-person communication, ensuring clarity, responsiveness, and professionalism.
Assist with school events, family conferences, and engagement activities that build strong relationships with the community.
Coordinate and document required safety and compliance drills, maintaining accurate records and reporting.
Perform other duties as assigned to support the school's daily operations and student experience.
High school diploma required; 5+ years of office administration or office management experience required.
- 3+ years of general ledger experience using accounting software preferred.
- Demonstrated ability to work effectively with children and families in an urban school setting.
- Strong customer service skills and ability to manage sensitive situations calmly and professionally.
- Proficiency with word processing, spreadsheets, and database systems.
- Professional presence with warm, respectful communication and strong front office customer service.
Collaboration with school leaders, teachers, and operations staff to keep work moving.
Fast-paced front office environment with frequent interruptions and time-sensitive tasks.
Prolonged sitting and computer use with periodic standing/walking throughout the building.
Occasional lifting of office materials and supplies (up to approximately 25 pounds).
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