Senior Claims Processor- Remote

Job Description OMS National Insurance Company (OMSNIC) is a nationally recognized medical professional liability insurer dedicated exclusively to protecting oral and maxillofacial surgeons and dental specialists. We are seeking an experienced medical malpractice claims professional to join our claims team. This position is available as hybrid for local candidates or remote for those outside the area. This role is well‑suited for legal and senior claims professionals who value complex, meaningful work—without sacrificing balance, flexibility, or professional sustainability.
At OMSNIC, Claims Analysts are empowered to manage their own caseloads with a high degree of autonomy and professional judgment. You will handle sophisticated pre‑litigation and litigated matters, collaborate closely with defense counsel, and work directly with insureds as a trusted partner. Just as importantly, our claims workload, expectations, and culture are intentionally structured to support work‑life balance, allowing professionals to do their best work while maintaining personal well‑being.
This is an opportunity to practice at a high level—strategically, thoughtfully, and without the constant time pressures often associated with litigation‑adjacent roles—within a collegial, mission‑driven organization that respects both expertise and time.

Review and analyze medical records
Negotiate claims in a settlement posture
Prepare comprehensive claims reports
Present claims to management and for internal review
Timely and accurately document claim files
Help maintain claim file data for accurate reporting
Contribute to departmental and company goals, initiatives and projects
May attend or participate in training and development programs
Planning and participation in Risk Management and Defense Counsel Seminars
May participate in the training and development of new hires
May participate in planning, development, and testing of technology solutions

Effective analytical and critical thinking skills to analyze facts and draw conclusions to make recommendations and resolve issues
Superior customer service skills and ability to actively listen
Strong interpersonal skills with ability to interact with policyholders, legal professionals, management, co-workers, agents, committee and board members, and external vendors
Microsoft Office Suite proficiency with emphasis on Word, Excel, and PowerPoint

Bachelor’s Degree required
Minimum 5 years’ experience in medical professional liability claims management field

Hybrid or remote schedule (depending on location)
Travel required as needed

Medical, Dental, and Vision Insurance

• Short and Long-term disability
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Home office stipend

We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics.