Manufacturing quality engineering

Quality Engineer

We are seeking multiple levels of Quality Engineer to support our external manufacturing partners, supplier quality, engineering, and site installation teams to ensure the highest standards of quality and field reliability for our system. The ideal candidate will leverage a deep understanding of product applications and environments to strategically apply technical knowledge and methodologies for enhancing product quality. This role involves analyzing field data, subsystem/component defects, and site quality concerns using statistical and reliability methods.

This role is a hybrid role based remotely in Detroit. Selected candidates will be required to work onsite for a minimum of two days per week.

The Quality team ensures Symbotic products successfully transition from development into production by partnering cross-functionally with Engineering, Manufacturing, Supply Chain, and Test teams. Encompassing product, site, manufacturing, and supplier Quality, the team focuses on quality planning, defect prevention, and process validation from prototype through production, using product and field data to drive continuous improvement. By embedding strong quality practices early in the product lifecycle, the team helps ensure reliable product launches and consistent system performance.

Manage supplier quality activities for assigned suppliers and contract manufacturers to ensure compliance with Symbotic quality standards and customer requirements.

Serve as the primary quality contact for suppliers and contract manufacturers, supporting issue resolution and ongoing quality performance.

Support quality planning activities throughout the product lifecycle, including new product introduction, production readiness, and sustaining operations.

Lead root cause investigations and corrective actions using structured problem-solving methodologies such as QRRC, 8D, A3, and 5-Why.

Partner with Engineering, Supply Chain, Manufacturing, and supplier teams to resolve quality issues and prevent recurrence.

Monitor supplier quality performance through metrics and KPIs, identifying trends and driving improvement actions as needed.

Support process improvement initiatives focused on enhancing product quality, manufacturing efficiency, and supplier performance.

Maintain quality documentation and provide regular updates on supplier performance and quality concerns.

Travel to supplier and contract manufacturing locations as needed.

Bachelor's degree in engineering or related discipline is preferred. Related work experience is required.

Minimum of 3 years of quality engineering experience within a regulated manufacturing environment preferred.

Proficient in quality management concepts, tools, and methods (FMEA, DOE, MSA, GRR, 8D, etc.).

Knowledge of engineering fundamentals and the ability to identify critical control points.

Familiarity with statistical process control software such as SAA, Minitab, and JMP, along with advanced Excel skills for data organization and analysis.

Up to 25% of travel, both domestic and international, may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.

The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.