Head of Internal Communications

Oversees and implements the City’s communications efforts by developing messages, managing content, and communicating effectively and creatively both internally and externally in accordance with the City's strategic plan and organizational goals.

Position Closes: Sunday, June 28 at 11:59 p.m.

Develops and manages citywide communications and messaging for various media outlets such as the City newsletters, City website, community television programming, and social media to effectively engage and educate the public.

Leads, develops and executes communications strategies through collaboration with City’s leadership team; works collaboratively with departments to develop and implement communications strategies and messaging consistent with the City's goals and objectives.

Manages the City’s interaction with news media, prepares news releases in coordination with department(s), and responds to media inquiries. Assists City departments in planning and executing communications and public relations efforts.

Supports and advises City departments on email, social media, web and video marketing strategies to increase program participation and brand identification.

Produces and supports internal communications efforts.

Creates and designs various materials for both print and digital collateral utilizing Adobe InDesign and Canva.

Oversees the functionality of the City website, evaluates and manages website performance, and develops and maintains website content; Oversees and develops the production and distribution of various video productions on WCTV.

Leads all maintenance, improvements, and training for the Council Chambers AV system and the AV room cable/production equipment.

Evaluates and implements new digital communication methods to better achieve City goals, including supporting organizational values, and marketing City services to residents, community groups and other external organizations.

Organizes and maintains a video, photographic, and electronic media library. Ensures compliance with social media standards, records retention, and the Minnesota Data Practices Act.

Coordinates contracts with consultants as needed for communications assistance.

Manages the City’s branding guidelines.

Helps plan and determine budget priorities for the Communications department.

Occasional attendance at night meetings and weekend work is required.

Bachelor’s degree in communications, journalism, marketing, or a related field

Three years of experience in communications, community or public relations, graphic design, marketing or a related field

Experience working with technology and websites open source (WordPress) and content management systems (CMS) (CivicPlus)

Experience using desktop publishing software Adobe Creative Suite or Photoshop and InDesign

Microsoft Office Suite and Adobe Acrobat experience

Master’s degree in communication, public administration, or a related field

Five years of experience in communications, community or public relations, graphic design, marketing or a related field

Three years of municipal experience

Two years broadcast recording equipment experience

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, health savings account, life insurance, critical illness, accident, and hospital insurance, short-term and long-term disability, holidays, vacation, and sick leave.

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