Head of Programme Management

About TOCA Soccer At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.

What makes a TOCA Teammate? We value an individual that seeks to...

Play Hard

Care Deeply

Grow Together

Strive for Excellence

Create Awesome Experiences

Why you'll love being apart of the TOCA Team You'll have full access to our TOCA Treats, which includes (but is not limited to!):

Competitive Pay and Comprehensive Benefits

Generous PTO & Holidays

Career Growth & Development

Employee Assistance Program

Active & Fit Membership

Benefits Hub Discount Marketplace

So many TOCA Perks we can't name all of them, but we'll try:

4 TOCA Training Sessions

50% Off Classes

Free Pick/League Play

1 Free Birthday Party

Food and Beverage Discount

2 Free Packages to share with your squad

Whew!

Job Highlights Job Title: Class Coordinator

Location: Allen, TX

Report To: General Manager

Hours Required: Full Time up to 35 hours per week, including afternoons, weekends and holidays

Position Overview: Be the mayor behind TOCA’s kids soccer program! As the Class Coordinator, you’ll help run the show - delivering fun, energetic soccer experiences for kids while making sure everything goes off without a hitch. This role is perfect for someone who’s passionate about soccer, loves working with kids, and wants to help build a strong soccer community.

Your Game Plan Game Day Operations: On the Field Experience (50%) Coach soccer classes for different age groups that keep kids engaged and developing their skills.

Ensure smooth scheduling, safe play areas, and that everything is set for each class.

Work with coaches and parents to make sure classes run smoothly and meet TOCA’s high standards.

Behind the scenes plays (25%) Communicate with parents to ensure program success.

Schedule Teammates to deliver our programming.

Track success of the business.

Community Coach: Build Relationships (15%) Team up with your GM to plan and spread the word about TOCA classes and keep the community involved.

Build relationships with parents, schools, and local clubs to grow the program and attract new players.

Help improve player retention by following up with dropped clients and contributing to our "Win Back" plan.

Team Captain: Coach Leadership & Development (10%) Support the recruiting, training, and development of coaches, ensuring they bring energy and follow TOCA’s class methodology and curriculum.

Provide ongoing feedback and coach reviews to help them succeed on and off the field.

What You Bring to the Field 1-2 years of operations leadership experience - bonus points if it’s in sports, retail, or hospitality

Experience in teaching and/or managing kids' sports programs.

Strong organizational skills and ability to work with parents, coaches, and players.

Passion for delivering an inviting, fun, and safe soccer experience.

Ready to lead full-time, including weekends and holidays.

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