Head of Operations Management (m/w/d)

We have deployed thousands of powerbanks across New York City, and we aim to grow our customer base here 5–10x in 2027 and bring our model to new markets. You will be accountable for our end-to-end physical operations: getting powerbanks into homes, tracking every unit, and bringing each one back for refurbishment or recycling.
Every Electric ( is an early-stage grid technology company building distributed energy storage to make electricity more affordable and reliable. We operate New York City’s largest indoor residential powrebank virtual power plant in partnership with Con Edison, aggregating residential storage to deliver demand response and grid flexibility services. Plug-in HVAC accounts for roughly 20% of Con Edison’s peak capacity, 2.5 GW of load, and our goal is to make legacy loads like those flexible by pairing them with powerbanks.
We are backed by NYSERDA, Activate, and Breakthrough Energy, and our work has been featured in Canary Media, CBS New York, and AP News. We are headquartered in Brooklyn, New York.
We operate New York City's largest A/C powerbank virtual power plant in partnership with Con Edison. We have deployed thousands of powerbanks across New York City, and we aim to grow our customer base here 5–10x in 2027 and bring our model to new markets. You will be accountable for our end-to-end physical operations: getting powerbanks into homes, tracking every unit, and bringing each one back for refurbishment or recycling.
This is initially a hands-on individual contributor role, with responsibility for building and running the operations function. Working closely with the co-founders, you will set the operating strategy and carry it out yourself, whether that means redesigning a workflow, building a tool, or resolving an issue on the ground with a warehouse partner. Assess current operations, redesign workflows for growth, and turn company goals into capacity plans and repeatable processes.
Fulfillment and deployment: Own the flow from order creation through delivery and deployment across manufacturer warehouses, parcel carriers and local delivery partners, including the exceptions that come with moving dense powerbanks into walk-up apartments.
Inventory and asset lifecycle: Warehousing and compliance: Run and improve our warehouse operations and safe handling. Own lithium-ion shipping, storage and fire-code compliance, learning the requirements and bringing in outside expertise only where needed.
Operations tooling: Build and own the internal tools, data integrations and dashboards that run fulfillment and inventory, using AI-assisted development. For changes to our core platform, define clear requirements for engineering and test that the result works in practice.
Unit economics and partners: Measure and drive down cost per unit delivered, returned and refurbished, along with on-time and failure rates. Design and launch the operating model for new markets, including logistics partners, local inventory, staffing and on-the-ground procedures.
Typically 5+ years in operations or strategy and operations, including direct ownership of a physical operation rather than analysis of one.
Building tooling: Comfort with SQL, APIs and databases, enough to integrate third-party services and answer your own questions without waiting on engineering.
Experience in a startup or similarly lean team, comfortable moving between planning and daily execution.
Vendor management: Experience selecting, negotiating with and holding accountable logistics, delivery or fulfillment partners.
Launching operations in a new city or region, including site selection and third-party logistics.
Lithium-ion shipping, hazmat classification or fire-code compliance for battery storage.
Last-mile delivery, field operations or reverse logistics at consumer scale.
Base salary of $150,000–$180,000, commensurate with experience, plus equity, with medical, dental and vision coverage, a 401(k) plan and a flexible leave policy.