Head of Call Center Sales

Director Of Sales
Benefits: Dental insurance, health insurance, opportunity for advancement, vision insurance, bonus based on performance, competitive salary, paid time off
MosquitoNix is a rapidly expanding national mosquito control franchise brand with new locations opening each month across the United States. The Director of Sales will lead and develop a centralized sales team responsible for converting inbound and outbound leads into system installations and services for franchise locations. This role is responsible for managing the daily operations of the inside sales team, improving conversion rates, building scalable sales processes, and ensuring franchise territories receive consistent, high-quality sales support from the Customer Acquisition Center (CAC). The ideal candidate is a strong sales leader who thrives in a fast-growing environment and can balance coaching, performance management, CRM reporting, and process development.
Sales Team Leadership
Manage and coach a team of inside sales representatives responsible for selling services across multiple franchise territories
Conduct call reviews, pipeline reviews, and regular 1-on-1 coaching sessions
Set clear sales goals and hold the team accountable to performance metrics
Recruit, onboard, and train new sales representatives as the network grows

Sales Operations & Process
Build and refine scalable sales processes that support a growing franchise network
Ensure all leads are properly handled, tracked, and followed up on through the CRM
Maintain strong coordination with marketing to ensure lead flow and campaign effectiveness

Franchisee Sales Support
Work closely with franchise owners to support sales efforts in their local markets
Provide guidance on pricing, sales strategies, and relationship development in local markets
Support franchisees during major commercial opportunities and large installations

CRM & Reporting
Manage sales activity and reporting through HubSpot
Monitor key performance indicators including: lead response time, conversion rates, average deal size, revenue by territory
Identify opportunities to improve sales performance through data and reporting

Training & Development
Develop training materials and ongoing coaching programs for the sales team
Assist in sales training for franchise owners who wish to manage their own sales
Help standardize messaging and brand positioning across the network

Key Performance Indicators
Revenue generated per sales representative
Sales pipeline health
Franchisee satisfaction with CAC sales support

• 5+ years of sales experience
• Experience with CRM platforms (HubSpot preferred)
• Strong coaching and leadership abilities
• Data-driven decision maker

Premier Service & Products
Whether you're interested in a sales position or becoming a licensed technician, we offer training programs that will help you get started in a brand-new, exciting career. This could be the perfect fit for you if you're a motivated individual looking to help customers and learn valuable skills for the workplace.