Senior Liability Claims Adjuster - Remote

Senior Claims Resolution Specialist

Our Complex Casualty Claims Team is expanding, and we're seeking a Senior Claims Resolution Specialist who brings deep technical expertise, sharp critical thinking, and a passion for doing what's right. We are currently hiring for the Central and Southwest Regions due to this growth.

If you're energized by the challenge of managing high-exposure, complex, and catastrophic injury claims, and you want to work in an environment where professionalism, integrity, and empathy guide everything we do, this is the role for you.

You'll be the point person on severe and catastrophic auto and homeowner's casualty claims, navigating litigation, partnering with counsel, and driving strategy.

You'll influence decisions on some of our most significant claims, backed by leaders who respect your experience.

This role is remote or hybrid depending on location, with only a modest two days a month expectation if you live near a hub.

From advanced technical training to mentorship opportunities, we're dedicated to helping you expand your impact.

Competitive Bonus Opportunity

External candidates with an active FL or TX All-Lines Adjuster License (CEs current) may qualify for a $2,500 sign-on bonus.

Manage the investigation, evaluation, and resolution of complex auto and homeowner's casualty claims.

Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.

Prepare detailed litigation and trial reports for local management and Home Office.

Responds to various written and telephone inquiries including status reports.

Safeguard financial and confidential information across all claim files.

Oversee billing practices of outside and in-house counsel to ensure compliance and cost efficiency.

May assist as a resource to the team, stepping in for the Claims Team Manager when needed or mentoring colleagues; or representing the company on matters involving state or federal regulatory agencies.

Participate in special projects at the direction of leadership.

5+ years managing complex and litigated casualty claims

~ If you live within 50 miles of one of our hub locations, the role is hybrid (2 days in office). Otherwise, it may be fully remote. Candidates located in the Central, Mountain, or Pacific time zones would be most ideal as this position supports claims located in the Central and Southwest regions.

Hub Locations: Travel: 10% for mediations, arbitrations, trials, or in-person events.

Training That Sets You Up for Success

Active engagement and reliable attendance during training are mandatory and crucial to your success in this high-impact role.

Must have an advanced knowledge of coverage, liability, and complex claims handling procedures.

Must be knowledgeable of state and federal laws in the adjuster's jurisdiction.

A full working knowledge of claims operations and procedures is required.

The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 5-7 years of directly related experience.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.