DevOps Engineering,

DevOps Engineer III
LodgeLink is inviting DevOps Engineer in Scottsdale to join our Engineering team to be part of the creation of the future of workforce travel. As a team member, you will join an agile, audacious, inventive, collaborative, and dependable team with a bold and opinionated vision of how we use technology to solve business problems. You will be continuously learning and building your skillset. As part of our Infrastructure team for LodgeLink, the DevOps Engineer helps design and operate scalable, secure, and reliable platforms across our multi-cloud environments (Azure and AWS). The role works in a highly collaborative, cross-functional Agile setting to implement architectural decisions, reduce technical debt, and continuously improve our deployment and operations practices.

The DevOps Engineer understands the needs of product and engineering teams, is comfortable with both Azure and AWS, and can work with internal and external developers to design, implement, and optimize fully automated CI/CD pipelines. The DevOps Engineer reports to the Manager, Cloud & Reliability Engineering and is responsible for deploying product updates, identifying and resolving production issues, and maintaining the integrity and performance of our production environments.

We are looking for an experienced Azure DevOps engineer who will help our team expand our DevOps practice. You will work closely with the technology leadership team to streamline and improve our DevOps practices in the company.

As a full-time member of our growing team, you will have the opportunity to expand our DevOps practice while supporting and evolving a modern platform built on:

Multi-cloud: Microsoft Azure and Amazon Web Services (AWS)
Azure Container Apps, AWS ECS Fargate, Docker
Application stack: Go microservices, gRPC/REST/GraphQL APIs, front-ends
Infrastructure as Code: Terraform / OpenTofu, cloud-agnostic patterns
GitHub/Azure DevOps pipelines), fully automated build-test-deploy pipelines
SigNoz as our primary observability platform
MySQL, PostgreSQL or similar relational databases, plus other managed services as required
Design, maintain, and optimize CI/CD pipelines to fully automate build, test, and deployment workflows across environments (dev, test, staging, production).
Implement and manage infrastructure as code using Terraform/OpenTofu for both Azure and AWS, following cloud-agnostic patterns where practical.
Build and maintain containerized workloads using Docker, Azure Container Apps, and AWS ECS Fargate, including configuration, scaling, and deployment strategies.
Implement proactive monitoring, logging, and alerting using OpenTelemetry and SigNoz, focusing on actionable, low-noise alerts and strong SLO/SLA alignment.
Troubleshoot and resolve production issues, perform root cause analysis, and drive permanent fixes through automation and improved platform design.
Collaborate with development teams building Go microservices to define deployment standards, runtime configuration patterns, and best practices for reliability and security.
Create and improve automation (Bash, Go, and related tooling) to reduce toil in operations, including self-service workflows and chat/notification driven runbooks.
Ensure security and compliance of cloud resources by implementing guardrails, least-privilege access, secrets management, and automated policy checks in CI/CD.
Contribute to documentation, runbooks, and onboarding materials for platform components, pipelines, and operational processes.
Coach and support product and engineering teams in DevOps, reliability, and observability practices.
3-5 years of experience in DevOps, SRE, or Platform Engineering roles working with public cloud environments (Azure and/or AWS).

• Hands-on experience designing and operating CI/CD pipelines in a cloud environment, including automated builds, tests, and deployments.
• Strong experience with containers (Docker) and at least one managed container platform (Azure Container Apps and/or AWS ECS Fargate).
• Practical experience with infrastructure as code using Terraform or OpenTofu, including modules, remote state, and environment separation.
• Proficiency in at least one scripting/programming language used for automation, such as Bash and Go; familiarity with PowerShell is an asset.
• Understanding of site reliability engineering concepts (SLIs/SLOs, error budgets, incident management, post-incident reviews).
• Experience planning and orchestrating production releases, including change management and rollback strategies.
• College Diploma or University Degree in Computer Science or related field, or equivalent experience.
• Please Note: This position requires satisfactory completion of a criminal records check and comprehensive Employment & Education Verification prior to employment.

LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we're a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel - for the better.
United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to 'Create A Better Way' for all.
Building a diverse and inclusive team, supporting career growth and development.
Hotel and travel discounts.

Black Diamond Group is a publicly traded company with 20 years of experience in modular space and workforce solutions, and operations across Canada, the United States, and Australia. We are an Equal Opportunity Employer Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.