Customer Service and Administrative Professional

Administrative Assistant

The Administrative Assistant handles tasks outlined herein in order to assist Community Association Managers (CAM) with daily property operations. Administrative Assistants are to establish and maintain a professional, service oriented relationship with the Association Managers, other assistants and employees, clients, homeowners, vendors, and service providers. This position involves daily contact with homeowners and board members and requires an individual that is well-spoken, customer service-oriented, and can multi-task at a quick pace.

Receives and responds to incoming phone calls and emails from clients.

Interprets client account ledgers, replies to client account balance inquiries, researches discrepancies.

Updates client database - contact information [address, phone, email] -- enter notes into client accounts.

Processes print jobs, scanning and faxing as needed.

Uses Excel, software and computer systems to track projects

Requires a high school diploma or GED.

* 1 - 3 years of directly related clerical or administrative support experience required; HOA, property management or condominium management related experience is a plus.

Must be able to use Excel and Word. Must be able to adapt to management software and computer programs being utilized by company.

Ability to communicate effectively, both verbally and in writing and exercise diplomacy.

Knowledge of business correspondence including rules of grammar, sentence structure, punctuation, and spelling.

Demonstrated ability to maintain confidentiality of records and to use discretion in the performance of daily activities.

Must be able to perform diversified but semi-repetitive operations following standardized methods and procedures under changing conditions.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.