Concierge - Flexible hours

Concierge (Regency House) QSL Management is a fast-growing senior living company with ample opportunities for advancement. Our mission is to provide seniors with luxurious and comfortable resort-style homes while promoting wellness, security, longevity, family, joy, and self-worth. We believe in fostering an environment in which our team members can grow and thrive, and we are looking for leaders who exemplify our core values of Excellence, Compassion, Respect, Leadership, Integrity, Safety, & Joy. We are looking for team members who want to serve others.

Plus, we have a great work environment where you can make a difference in the lives of older adults. Primary Responsibilities of the Front Desk Concierge:

Stands, greets and assists residents, family members, guests, vendors and prospects as they enter. Ensures hospitality station is ready with coffee, cold drinks. Answers telephone, including transferring, taking messages, utilizing on-hold function and paging. Insures each phone and in-person inquiry is directed to the right person and not to voicemail. Adheres to the community phone etiquette policy.

Assists residents and family members during the admission process.

Delivers and distributes mail to residents and department directors.

Supports the General Manager by assisting with general administrative functions, such as filing.

Performs all other duties which support the programs and services of the Community.

Adheres and supports the policies and procedures of QSL Management.

Must have a caring heart, willing to serve others

High School Diploma/GED

Two years general office experience, including reception experience.

Experience working with the older adult population (preferred)

Basic knowledge with Microsoft Word (preferred).

Basic knowledge with Microsoft Excel (preferred).

Ability to work flexible schedules in 24-hour operation including weekends and holidays as requested.