Head of Project Management

KiZAN Technologies: Project Manager/Senior Project Manager
Reports to : Director of Project Management
Location: West Chester, OH (In-Office/Hybrid)
Is this position eligible for bonus or commission - Bonus eligible based on company performance, No commission
The Project Manager provides oversight, management, and direction for technology projects to meet strategic and tactical business goals for assigned customers. This role requires a customer-facing, professional, and energetic individual who can operate independently while adhering to PMO processes based on PMI and Agile methodology. The Project Manager ensures project success through planning, execution, client communication, and team coordination.
Client Partnership & Advisory

Serve as a customer-facing professional representing KiZAN with energy and professionalism.
Communicate effectively with client stakeholders, KiZAN account executives, and internal teams.
Understand client's business needs and objectives and help translate them into project requirements
Identify opportunities to increase customer satisfaction and deepen client relationships.
Project Delivery & Execution
Follow PMO processes with minimal supervision.
Create, execute, and adjust project work plans to meet changing needs and requirements.
Assign resources, manage schedules, and allocate team responsibilities.
Manage day-to-day operational aspects of projects, including scope, deliverables, budgets, and time tracking.
Resolve or escalate project issues in a timely and effective manner.
Minimize risk and exposure for KiZAN and clients throughout project lifecycle.
Ensure quality and adherence to methodology via engagement reviews and documentation.
Motivate project teams to work collaboratively and efficiently.
Maintain awareness of team workload and performance while fostering accountability.
Business Development & Financial Performance
Identify business development and "add-on" sales opportunities as they relate to assigned projects.
Identify opportunities to increase customer satisfaction and deepen client relationships
Bachelor's degree required or equivalent experience

• 3-5 years of project management experience
• Ability to manage multiple projects, from single-resource to multi-resource assignments
• Knowledge and experience with Agile, Scrum, and Waterfall methodologies
• Excellent written and oral communication skills in English; able to communicate comfortably with end users and executive management
• Proven ability to manage revenue, utilization, and gross margin performance
• Ability to travel up to 20%, including overnight travel

Experience working with software development teams and technical delivery environments
Familiarity with ALM tools such as Team Foundation Server or equivalent platforms
Strong executive presence and stakeholder management skills
PMP (Project Management Professional)
Microsoft Certification
We invest in our people because they are our greatest asset. Comprehensive medical, dental, and vision coverage.
Future-Ready Retirement: Employer-sponsored 401(k) with company contributions.
Security & Protection: Company-paid life insurance and disability coverage.
Generous PTO: Ample vacation, 8 paid holidays, and a floating holiday.
Professional Growth: Access to cutting-edge technologies, certifications, and career development through Microsoft partnerships.

As a premier Microsoft Gold Partner and elite provider of Professional and Managed Services, we empower regional, national, and global enterprises to innovate, connect, and thrive. Here, you don't just support leadership, you help shape the future