Claim Processor - Temporary

Complex Claims Specialist: General Liability

Put your claims skills to the test and join one of the top General Liability Insurers in the Industry as a Complex Claims Specialist!

Position: Complex Claims Specialist: General Liability

About the Hiscox Claims team:

The US Claims team at Hiscox is a growing group of professionals with experience across private practice and in-house roles, working together to provide the ultimate product we offer to the market. Complex Claims Specialists are empowered to manage their claims with high levels of authority to provide fair and fast resolution of claims for our insured and broker partners.

The primary role of Complex Claims Specialist is to independently analyze liability claim submissions for potential coverage, set adequate case reserves, promptly and professionally respond to inquiries from our clients and their brokers, and to proactively drive early resolution of claims arising from our General Liability products.

The Complex Claims Specialist will manage a full pending of General Liability Claims, as well as provide thought leadership in multiple forums within and outside of the company. The Complex Claims Specialist actively engages in business development, product innovation, and market/customer insight and develop strong working relationships with underwriting leadership.

Strategize and maximize early settlement opportunities for General Liability Claims (BI & PD)

Draft and Review coverage analyses

Monitoring litigation/suits and managing local defense counsel & relationship

Continually assessing exposures and adequacy of claim reserves

Drive employee engagement by exhibiting passion about the company, values, business and our customers

Take lead in managing high exposure claims on team

Monitor litigation and manage local defense counsel

Attend mediations and/or settlement conferences where appropriate

Actively participate in the Claims/UW/Actuarial feedback loop

Keep senior claims management adequately and appropriately informed of key issues

Maintaining timely and accurate file documentation/information in our claims management system

Personal Specification:

• Minimum of 8 years of professional experience in General Liability with an insurance carrier or litigation experience in General Liability
• Litigation and mediation experience
• Experience monitoring outside counsel
• Experience drafting or reviewing litigation budgets
• Experience handling large volume of claims or litigation matters
• Team-oriented, with ability to excel in a collegial environment
• Dare to take a risk

Passionate, commercial and accountable

Competitive salary and bonus (based on personal & company performance)

• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
• Company paid group term life, short- term disability and long-term disability coverage
• 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
• Financial Adoption Assistance and Medical Travel Reimbursement Programs
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
• Dynamic, creative and values-driven culture
• Modern and open office spaces, complimentary drinks

**Please note that this position is hybrid and requires two (2) days in our office weekly**

the skills, education, training, credentials and experience of the candidate; As an international specialist insurer, we are far removed from the world of mass market insurance products. Hiscox is full of smart, reliable human beings that look out for customers and each other. Hiscox USA was established in 2006 to focus on the needs underserved and specialty commercial clients via both the regional broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.

Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.