Cashier IMMEDIATE start

The Cashier serves as one of the primary points of contact for customers and plays a key role in creating a positive shopping experience at Ruggiero's Ace Hardware. This position is responsible for providing a friendly, efficient customer experience while accurately processing transactions, handling cash and electronic payments, and assisting customers with questions regarding products, services, and store promotions. Cashiers are expected to be helpful, approachable, and willing to assist customers. Accuracy, reliability, attention to detail, and a commitment to an outstanding customer experience are essential for success in this role.

Key Responsibilities

Greet and assist customers in a friendly, professional, and timely manner

Accurately process customer transactions using the point-of-sale system

Handle cash, credit card, and other forms of payment in accordance with company procedures

Maintain a clean, organized, and professional checkout area

Answer customer questions and direct customers to appropriate products or departments

Assist with front-end stocking, merchandising, and recovery tasks as needed

Answer incoming phone calls and provide basic customer assistance

Follow company policies, procedures, and safety standards

Support overall store operations and provide an excellent customer experience to every customer

What Success Looks Like

Customers receive a friendly, helpful, and professional customer experience

Accurately handles transactions with minimal errors or shortages

Maintains a clean, organized, and efficient checkout area

Demonstrates reliability, punctuality, and a strong work ethic

Communicates effectively with customers and team members

Works efficiently during busy periods while maintaining accuracy and professionalism

Follows company procedures and completes assigned tasks without constant supervision

Contributes to a positive team environment and overall customer experience

Qualifications

Strong customer service and communication skills

Basic math and cash handling skills

Ability to operate a computer, register, and point-of-sale system

Ability to work in a fast-paced retail environment

Strong attention to detail and accuracy

Ability to work independently and as part of a team

Dependable attendance and punctuality

Ability to work assigned schedules based on business needs

Previous cashier or retail experience preferred, but not required

Physical Requirements

Ability to stand and walk for extended periods of time

Ability to frequently and efficiently operate a register and handle merchandise

Ability to occasionally bend, stoop, kneel, and reach

Ability to lift and carry merchandise up to 25 pounds regularly and heavier items with assistance

Ability to visually read screens, labels, pricing, and product information

Additional Notes
Employees may be assigned responsibilities outside the immediate scope of this role to support store operations and the customer experience. Flexibility, dependability, and a helpful attitude are essential for success in this position.

#J-18808-Ljbffr Ruggiero's Ace Hardware