Night Veterinary Receptionist

Experienced Veterinary Receptionist (Customer Service Representative) Richmond Valley Veterinary Practice is seeking an experienced Veterinary Receptionist (Customer Service Representative) to join our incredible team. We are a busy small animal practice located in the Tottenville section of Staten Island. Candidate must have a flexible schedule, exceptional client relation skills, be a team player, and be able to multitask. We prefer a candidate that is dedicated to the Veterinary field and is looking for a long-term career opportunity. Experience in the veterinary field is required for this position.

We are a full-service veterinary hospital. Days, nights and weekend shifts are required for this position.

Your Impact as a Receptionist Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.

Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.

Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.

What You'll Bring to the Team A passion for providing excellent customer service and a genuine love for animals.

Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.

Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. We embrace diversity and are committed to creating an inclusive environment for all employees.