Parts Associate / Retail Counter
P4 Automotive
Parts Counter Associate
Leo Auto Group is hiring a Parts Counter Associate to work the front line of our parts department. You'll help customers and technicians get the right parts, fast. Whether it's a walk-in customer doing their own brake job or a tech in the shop waiting on a part to finish a repair, you're the person who keeps things moving.
This role is part customer service, part inventory management, and part detective work. You'll look up parts, verify fitment, place orders, manage stock, and handle returns. If you like solving puzzles and working with your hands as much as your head, this is a good fit.
No automotive parts experience required. If you're sharp, reliable, and willing to learn the catalog systems, we'll get you there.
What You'll Do
Help customers and service technicians identify and locate the correct parts
Look up parts using electronic catalogs and ordering systems
Process sales, returns, and warranty claims at the counter
Receive, verify, and stock incoming parts shipments
Maintain accurate inventory records and keep the department organized
Place special orders and follow up on backorders
Answer phones and respond to parts inquiries
Coordinate with suppliers on availability and pricing
What We're Looking For
Strong customer service instincts - you're helpful without being asked
Comfortable using computers and learning new software
Detail-oriented - wrong part number means a wasted trip or a stalled repair
Able to lift up to 50 lbs and stay on your feet through the shift
Good communicator who can work with techs, customers, and vendors
High school diploma or equivalent
Nice to Have (Not Required)
Previous parts counter, auto parts retail, or inventory experience
Familiarity with OEM or aftermarket parts catalogs
Basic mechanical knowledge or terminology
What We Offer
- Health, dental, and vision insurance
- 401(k)
- Paid time off
- Employee vehicle purchase program
- Parts department career path - counter to management
P4 Automotive
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