Parts Associate / Retail Counter

Parts Counter Associate

Leo Auto Group is hiring a Parts Counter Associate to work the front line of our parts department. You'll help customers and technicians get the right parts, fast. Whether it's a walk-in customer doing their own brake job or a tech in the shop waiting on a part to finish a repair, you're the person who keeps things moving.

This role is part customer service, part inventory management, and part detective work. You'll look up parts, verify fitment, place orders, manage stock, and handle returns. If you like solving puzzles and working with your hands as much as your head, this is a good fit.

No automotive parts experience required. If you're sharp, reliable, and willing to learn the catalog systems, we'll get you there.

What You'll Do

Help customers and service technicians identify and locate the correct parts

Look up parts using electronic catalogs and ordering systems

Process sales, returns, and warranty claims at the counter

Receive, verify, and stock incoming parts shipments

Maintain accurate inventory records and keep the department organized

Place special orders and follow up on backorders

Answer phones and respond to parts inquiries

Coordinate with suppliers on availability and pricing What We're Looking For

Strong customer service instincts - you're helpful without being asked

Comfortable using computers and learning new software

Detail-oriented - wrong part number means a wasted trip or a stalled repair

Able to lift up to 50 lbs and stay on your feet through the shift

Good communicator who can work with techs, customers, and vendors

High school diploma or equivalent

Nice to Have (Not Required)

Previous parts counter, auto parts retail, or inventory experience

Familiarity with OEM or aftermarket parts catalogs

Basic mechanical knowledge or terminology

What We Offer

• Health, dental, and vision insurance
• 401(k)
• Paid time off
• Employee vehicle purchase program
• Parts department career path - counter to management

P4 Automotive