Retail Store Department Head

TJ Maxx

You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

Creates a positive internal and external customer experience

Takes an active role in training and mentoring Associates on front end principles

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs

Addresses customer concerns and issues promptly, ensuring a positive customer experience

Ensures Associates execute tasks and activities according to store plan; Communicates accurately and effectively with management and Associates when setting and addressing priorities; Partners with Management on Associate training needs to increase effectiveness

Ensures adherence to all labor laws, policies, and procedures

Supports and participates in store shrink reduction goals and programs

Available to work flexible schedule, including nights and weekends

Strong understanding of merchandising techniques

1 year retail and 6 months of leadership experience

EAP

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

medical/dental/vision

life insurance

short/long term disability

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

USA TJ Maxx Store 1159 Jeffersonville IN

This position has a starting pay range of $14.25 to $14.75 per hour.